 Archos Jukebox Studio 20 GB MP3 Player/Hard Drive 500204 By: Archos Average Rating: 3.0 Total Reviews: 133 More Information
On: 2008-03-01
I bought this way back in 2001. It was awesome back then, before iPods and Zunes. I was just looking through Amazon and saw this pop up as an item I had purchased. You should be able to pick this up for maybe 50 bucks today....not the 250 I paid 7 years ago! On: 2005-09-02
Thats just what I call my Archos, as people ask me if its a tape player. Its a very reliable product, and reasonable priced. It doesnt force you to use a program like iTunes or Napster to transfer music or any other file to it--Its simply click and drag. I love how it can store my entire music collection.
Downsides:
-Size: its heavy and wont fit into most pockets...not good for running with
-No Auto-sort of files. Everything has to be done by yourself which takes a while to get going.
After about 2 years my battery has worn down A LOT--but, ive gotten very good usage out of it. I would recommend install in the ROCKBOX program as it allows for more options like playing basic games and just more options in general. Also, if price is not an issue, look into the next player up that plays videos as well for about 50$ more. On: 2005-07-05
I bought this used more than 2 years ago and it has never failed me. Its not as flashy, and much larger than the ipod, but the price is right for what I need it to do. I have over 150 of my favorite albums most of them ripped at high quality, using about 13 GB of space.
I have never used the Archos firmware b/c everyone recommends the rockbox firmware instead.
One thing that I think makes this far superior to the ipod is that there is no proprietary issues. I can copy music files (or any other files) easily between any Mac or PC. I can purchase iTunes songs and convert them to standard .mp3 using jhymn and they play perfectly on my Archos.
I replaced the batteries (4 rechargable "AA" size, 2100 mAh, $20 at radioshack), getting ~14 hours of play. I also had to get the "DC in" jack resoldered to the board. It had become loose and eventually broke. I could have done the job myself, but I didnt know if maybe it needed to be replaced. That cost me ~$25 at a local electronics repair shop.
Another minor complaint is that on my model (Studio 20) it is not possible to create playlists on the go. It can be very nice to do that. I have also had trouble in finding free software to allow me to easily create playlists. Its possible to use a text editor, but its kind of a pain in the rear...
All in all this is a great mp3 player. I would buy another Archos in a heartbeat, one with more cool features, like on the go playlist feature, better screen display (this one displays only a few lines, mostly scrolls through artist-album-song title). This might be able to be changed if you have programming experience and want to get into playing with the open source rockbox firmware, but there are still only a few lines of display.
Like I said, its not as flashy or cool as the ipod, and airport security almost always ask what it is, and almost always comment that it looks indestructible, which it pretty much is, but it serves my needs perfectly well, and I almost cant wait till it wears out so I can get a newer, fancier one, but I dont expect that to happen for quite some time. On: 2005-06-03
I have had this unit for about 2 years. So far it has held up really well. Only gripe I have is that it is made of cheap plastic; the buttons feel a bit loose. I upgraded the firmware on my unit to the opensource Rockbox. It is way better than the original firmware. It offers lots more functions and improves battery life as well. In terms of size, it does not compare with the iPod or any of the newer harddisk-based MP3 players. I use it primarily with a cassette adapter in my car, so size is not such a big issue for me. But if you are going to carry this around on your belt all the time, you might be better off getting a more compact unit. On: 2005-04-14
I bought this player 2.5 years ago. Ive used it hard, both as an external hard drive, and as an MP3 player. Im a soldier, took it to Iraq with me last year. It easily survived the cold of winter and the >120degree summer heat. I ran outdoors with it at least 5 days per week, as well as running it through powered speakers. Took it with me to the field. Its been dropped, used on multiple computers without installing the Archos drivers (Windows XP seems to handle it fine), run the batteries to not holding a charge and replacing them, shipped in military hold baggage back and forth internationally. I cant praise this unit enough. Ill use it until it dies, then buy whatever Archos is producing at the time.
BTW, the 2 people who had iPods in my unit had them cease to function while they were over there. Just not as durable, I guess. On: 2004-09-18
The Archos Jukebox Studio 20 is a fantastic machine. I have recorded almost my entire CD collection for it - to carry around in my hand. That aspect is great.
However, I have also had to change the batteries when the device seems to "die". - the rechargeable batteries are not forever, and the device will not work if the batteries are dead - even plugged in.
The real problem is, you have to be an engineer to get the new batteries in - take the machine apart, and stuff the plastic parts back in. Its quite a job.
Next time, Im going the ask the sales clerk to show me how to change the batteries before buying the product. On: 2004-09-17
The Archos Jukebox Studio 20 is a fantastic machine. I have recorded almost my entire CD collection for it - to carry around in my hand. That aspect is great.
However, I have also had to change the batteries when the device seems to "die". - the rechargeable batteries are not forever, and the device will not work if the batteries are dead - even plugged in.
The real problem is, you have to be an engineer to get the new batteries in - take the machine apart, and stuff the plastic parts back in. Its quite a job.
Next time, Im going the ask the sales clerk to show me how to change the batteries before buying the product. On: 2004-04-17
I bought this on the recommendation of a friend. I should ask if she still has it and if it still works. The first unit I bought lasted less than a week before the screen displayed "Hard Disk Error." Following the manual to recover from the error was useless. Luckily, I was able to exchange it at the store (Compusa) for the second unit. The second unit lasted several months of on-again, off-again play before it also died the same way: in mid-song, no warning. Im not going to bother a third time. If all MP3 players function like this, Ill buy whichever offers 2 hours of music for the least money so I dont feel the pain of throwing it away when it, too, crashes. With both units, the nebulous Hard Disk Error showed up not long after I uploaded a group of songs (last time, 90 files using MusicMatch Jukeboxs export feature). Also, I was playing the selected folder on random. After that error showed, nothing I did could revive the unit. It would start, but not go beyond the Jukebox Ver: 5.08 screen. Now its an attractive-looking high tech paperweight. I used both units exclusively at my desk. That is, I did not take them out while running, and I kept moving them while they were playing to a minimum. The design of the case makes exchanging the batteries insanely difficult, which is frustrating as the unit goes through batteries fast. If you are going to purchase one of these units, do not pay full price. If you do, buy the "extended warranty" or "product protection plan" from the store. That way you can have them replace again and again for less money.  by: Anonymous On: 2004-01-23
Seems like a great little gadget and it would be, if it worked. It worked for the first few months I owned it. Started having all these problems with it and ARCHOS replaced it under warranty. The replacement then worked for a few months and is now doing the exact same thing as the original one. It does not work as a portable mp3 player. You turn it on, it turns itself off 2 seconds later. It works fine when its connected to the computer, but if all I wanted was an external hard drive, I would have bought an external hard drive. This is a huge waste of money! Do yourself a favor, buy an iPod.  by: Anonymous On: 2003-12-06
I have sent mine back to Archos twice due to malfunctions. Their help line is not helpful at all. Do not buy this  by: Anonymous On: 2003-11-26
Do not buy this, it was a waste of money and time, it sounds like a good deal with how much memory it can store, but it is one of the worst purchases i have made, i payed 200 for it and it has yet to work right, the first thing that happened was that the usb would not sink up with the computer, as soon as it started to do that the screen went (meaning that it was a blank screen and you couldnt tell what you were doing), it would still play, then it started to no sink up with the usb, so all the songs that i had on it are lost and all the software on it. now the thing wont even play. this was one of the worst purchases i have ever made, i will neaver buy another product from archos!  by: Anonymous On: 2003-11-09
I would like to say that be wary before you buy this product, this is a harddisk, so things start spinning. instead of flash which is less volatile (IPOD) so, the thing is, there are lots of problems with these hard disk, you cant go totting it around just in case you scratch the internal spinning harddisk, and also, even w/o doing that, I still have lots of problems with it! music freezes up, there are lots of hard disk errors, you cant scan or back up stuff more than 4 gbs in size, and now, its completely dead, why? because when I plugged it out from my computer, it suddenly registered a (final) hdd error, and this is suppose to be plug and play!! I have had it with this junk, and I am getting a separate hard disk and a separate mp3/cd player, im sorry but IPOD is too expensive too, even though it is better. Think and review before buying archos, thats my advice, even better, try it out for a while. This is one of the products youd wish you did, trust me. On: 2003-11-07
I travel a lot for business, so I love to take music with me. The best features of this device are: (1) huge battery life and (2) simple file system interface.I have upgraded my jukebox with a new 60GB hard drive which went in without issues, 2100Mah batteries, and the "Rockbox" downloadable third party firmware. With these enhancements, the device is unbeatable. Downsides: The base firmware isnt that great, the most annoying thing is the lack of a "resume" feature that will pick up a song where you left off when you powered down. The optional "remote control" unit just plain doesnt work The headphones are weak, throw them out No volume knob -- adjusting the volume is a two-button operation Inadequate "line out". The line out jack is too quiet for most stereo equipment, you have to use the headphone jack and crank it up. No "whole jukebox" random play -- random only works within a folder. That being said, the fact that the device can be hacked and upgraded is a huge plus (like TIVO). The new hard drive was cheap and went in without a hitch, and the Rockbox software adds lots of great features. Sound quality is very good, and if the hard drive fails you can replace it yourself. Try doing that with your iPod! On: 2003-10-27
I bought the Archos Jukebox 20 about a year ago and have had many problems with it since.....At first I learned to live with the many and constant "HDD Error" messages, which also stop the player mid-song. Eventually I bought new batteries and installed them, which by the way will void your warranty, and this solved the problems. Within 6 months of getting new batteries, the player stopped working altogether!! All I could get from the online technical support, which was sub-par, was to scandisk the player which had no result. I lost a LOT of music because of the player...was it backed up you say? The Archos Jukebox WAS supposed to be my backup.....Thanks Archos for this 200 dollar piece of junk, Im buying an iPod.  by: Anonymous On: 2003-10-24
Im not very computer savy but I do love my music. This was my first experience with MP3 players. I bought this to use while jogging and for hooking up to my indoor/outdoor audio system at home. Ive had nothing but problems with this thing since I bought it. I believe its completely broken now and I dont even know why! I certainly wouldnt buy another Archos product and am very skeptical about MP3 players in general.The USB port and having the computer recognizing as an external hard drive w/drag and drop capabilities is great. So is the external jack that allows you to connect to other audio sources. But the batteries are quite expensive, drain quite quickly and dont have a long shelf life. This unit froze every time you looked at it. For now, until I see an MP3 player with a five star rating (which I havent seen yet), Ill stick with MusicMatch on my computer, which is the most reliable MP3 player Im aware of and my trustworthy Marantz/Bose 901 stereo system. Bring back the record album!!!  by: Anonymous On: 2003-09-24
I got this player knowing about all the problems; The bad audio playback, confusing menus, etc, etc... I also knew about *RockBox* : The (free) open source Firmware Upgrade for this, and other Archos players. http://rockbox.haxx.se/ Rockbox does better quality decompression of your MP3s, meaning no more hiss (which is not a preamp problem, it is the firmware), crackle and such, it also boosts the max volume output. According to the documentation it also increases battery life. Not to mention the excellent menus, with way more options than the original OS. Slick options such as fading out when you pause and then fading back in when you un-pause are welcome additions. Once you get RockBox installed you own a hardrive MP3 player comperable to the Ipod, for (less than) half the price! The rechargable batteries ARE user replaceable, and are available cheap. Not the case of the iPod, you have to send that to apple to replace the batteries. A few complaints though... There is no easy way to control the volume on the fly. You have to adjust the volume level in a sub menu (with the original firmware and RockBox). Fortunatly there is a volume knob on the cord of the included headphones (which are quite nice). It is a bit larger than some of the other newer MP3 players. Finally the operation still is not quite as good as an iPod, it only has 5 buttons, no jog wheel, etc. All in all, you cant beat the price. If you are willing to live with a slightly clunky interface, the size and the lack of a volume knob, this player is for you.  by: Anonymous On: 2003-08-07
Shortly after I finally got it to work, it broke, with error messages. Archos didnt return emails, and I finally reached someone who said they wouldnt fix it under warranty. It was my fault, they said. Id recommend you dont buy anything from Archos. What a waste of a lot of money!!!!! On: 2003-07-31
looks good !!! should have included FM radio and its recording On: 2003-07-15
First off, I am a technically competent person, and the problems Ive been having with this Jukebox is not due to my not reading instructions. That said, I cannot believe Archos gets away with ripping people off like this. I paid [item price] for something that freezes repeatedly, crashes, and now has stopped working after only 2 weeks. (Its been in a protective case, hasnt left the room, very gingerly handled.) I ran Scandisk, took everything off, reformatted, reinstalled, tried Rockbox, nothing will get this thing to work. The first few days when this device somewhat worked (menu would freeze, and id have to turn off and back on again), the menu navigation was archaic and problematic. Given all thats possible technologically in this world, I was floored that Archos would charge me that much money for something so backward and un-user friendly. If they had marketed this as simply a portable hard drive, then Id give it high marks, because its small, very lightweight, and holds a lot, and it connects very easily to my PC. But as an mp3 player, it is a rip-off. Perhaps I simply got a bad one, which may be a possibility, and all the other good reviewers didnt get malfunctioning ones like I did. I thought Id give it an extended chance, and missed the 30 day Amazon return period, so now Im trying to get a refund/exchange under the Archos warranty, but am having no luck so far getting hold of anybody, or getting any responses.Please be careful before you spent this much money. On: 2003-07-14
This system has everything I wanted but two key features:a) Reliability/Stability b) Ability to continue listening where you last were after turning it back on. Let me explain myself. First off, if you drop this system your in some trouble. Just like you wouldnt toss your laptop through a plate glass window through a second story building, you dont wanna drop the Jukebox. Its got a hard disk, a real physical hard disk. If its in your backpack, purse, or whatever, and you hit something or drop it, you may be having to replace this guy. Other then that the system is mint. Secondly, I like to hook it up in my car, and take it on my commute to work. Unfortunatly if I stop it, and power it off (to get gas, hit a few stores, etc.) then come back and turn it on the sucker starts back at the first Album on the disk (starting with A typically). I hate that. It should start where it left off, and Ive not seen any firmware upgrades to fix that just yet. The system is big, yes, but not THAT big. It wont fit in your pocket comfortably, but it has a lot of disk storage! I also use it as my "floppy disk" to transfer files home from work when I work offline. Thats kinda neat. Do not leave it in the car in the summer if it gets hot and then attempt to use it. Youll get hard disk read errors every now and again. It doesnt seem to cause harm to the system, but causes songs to pause for overly long periods of time. My biggest suggestion to make this the "almost-perfect" mp3 player is to buy it, and get a service agreement with it. It will cost a little extra, but its worth it. My wifes has broken four times, and each time we got a new one for free (the first one we got sayed "HDD ERROR" when we first turned it on!). Mine is doing fine, and running without issue. For the selection thats out there, this isnt bad for the $$$. On: 2003-06-22
Im new to Digital Jukeboxs, so I cant comment on sound quality, etc. However, this unit sound ok to me. The main reason I bought this unit over the NOMAD or iPod ... is because1) The NOMAD requires you to send the unit in to replace the batteries (a process I dont trust). 2) The ARCHOS acts like an external hard drive. You can drag and drop ANY type of file in Windows Explorer. Its essentially a hard drive with MP3 capabilities. However, that being said....the user interface adequate at best. Songs display as folders that yor navigate to and then hit the "play" button. Like I said...adequate. Cant comment on the NOMAD interface, but reviews rate it higher. (However, NOMAD cannot store any type of file from what I can tell). Songs display the album name 1st, so the song title is off screen and many times cant be seen till you scroll to the song...my main beef about the ARCHOS. In conclusion...batteries can be recharged outside the unit and replaced easily.....acts like an external hard drive for transporting or backing up ANY type of files....the price is right. On: 2003-05-12
...its just like another harddrive and the manual doesnt have to explain much because it pursumes that you are ofcourse goin to fool around wit it and eventually get a hang of it. Making different sections for ur songs are easy, just make new folders on the hardrive and drag ur songs in.Pros: Ease, capacity, sound quality, looks, sturdy, Battery life Cons: Headphones (but no one ever uses the headphones any electronic gives!) All in all if u are like me and need something that is big enough to fit all ur songs and funky lookin so all ur friends "wow" at it then u and this device will go hand in hand. On: 2003-04-29
Ive had this player just over 2 weeks now and so far it has been working well. The batteries actually lasted the claimed 10 hours. That was amazing in and of itself. Set up was no problem and loading up the player was very simple. That was the main reason for purchasing this - that it was a plug-n-play USB drive. No stupid MusicMatch software. Just drag-n-drop. I can use it to transport non-MP3 files between computers when I travel. A thousand thanks to the one reviewer who suggested replacing the firmware with Rockbox! Rockbox rocks! I used the pre-installed firmware for a day and replaced it immediately with Rockbox. It added much more flexibility and even programmability (you can even change the WPS display). One major advantage - the Archos firmware limits playlists to 999 songs. Rockbox allows something like 14,000. I already have 2500+ songs loaded so the Archos firmware simply couldnt handle it. Odd given the purpose of a hard-drive jukebox. Rockbox gives you oodles more menu options and controls and is easily installed or removed. As far as the hardware itself, the controls are the most counter-intuitive design you could possibly imagine. There is no volume control. You have to go through a menu to change it (I couldnt get the shortcut to work with Rockbox and the shortcut still requires 2 hands) so make sure you buy headphones with a volume control. Also, everything in the display scrolls up and down, so why Archos chose to use the left/right buttons to scroll instead of the up/down buttons is beyond me. Talk about vertigo. I continually press up/down which sends me to all sorts of menu levels I didnt intend to get to. I recommend this unit with the following caveats: Dont expect iPod flexibility/useability, install Rockbox and get some decent headphones with a volume control. For the price, it cant be beat.  by: Anonymous On: 2003-04-29
This is a very good player. Some things Im really liking: * Handles long filenames very well - it scrolls them back and forth in the display rather than cutting them off.* Linux recognized it - Debian (woody) recognized it as /dev/sda1, just plugged in the usb cable and mounted the drive. * Very good bass * Plugs into my car audio system * Comes with sample mp3s - I liked this because it meant I got to try it out right away * Has a built-in microphone - this means i can use it as a personal voice recorder and keep notes on it in .mp3 format On: 2003-04-23
I uploaded over 150 of my CDs to this little machine plus over 150 hours of mp3s I downloaded. Very easy to use and a joy to work out with.  by: Anonymous On: 2003-04-18
After evaluating a number of different HD MP3 players, I settled on the Archos Jukebox Recorder with some trepidation based on previous reviews. I purchased a USB 2.0 card to give me extra ports to use with the Jukebox Recorder to take advantage of the abilty to upload music using USB 2.0. BIG MISTAKE. After downloading the USB drivers onto the computer, I could not get the device recognized on my computer using the USB 2.0 card ports, but could only get this recognized using the USB 1.1 installed ports on the computer. After getting through this problem (which took 3 hours and no help from Archos Tech Support) I found the player to work well. The headphones are junk and Archos should be ashamed to send them. But it is clearly worth the money in the amount of music stored on the device, ease of use of the menus, and ease of interfacing with the computer absent this 2.0 card problem. On: 2003-04-17
Ive had my archos studio 20 for almost 3 months and for the money, I think it is the best out there. First of all, I was unprepared for the vastness of a 20 gb hard drive and what that would actually mean. It means that I have my ENTIRE 200+ CD collection stored on it, as well as about 1000 songs Ive downloaded, and its still hungry! The feeling of having all that music available in my car, when Im walking, or wherever, is amazing. ... I belong to an Archos users group with hundreds of members, and most of them have had their units for a long long time, treated them well, and enjoyed long life from them. Remember that this is a sensitive piece of computer hardware, not just another walkman. Walk, run, play with it, but protect it and use it properly, and I believe youll have no problems. The second most common complaint deals with the lousy user interface. I have to agree with that one. I used the operating software it came with for about a day and was so frustrated I was about to send the thing back. Then I discovered that there is a group of Archos users out there who programmed a new operating system for it just because they were fed up with its limitations as well, and made the software they wrote available for free download to the public. The group is called Rockbox, ... The rockbox software is like a dream come true for Archos owners. The sound quality is much improved, and the user interface is so much more intuitive and has better features than the original. If you get a studio 20, youll NEED to get Rockbox running on it! The third most common complaint is the sound quality. Again, a non issue. Get the Rockbox software, and throw away those awful headphones they ship with the unit. I bought a nice pair of Sennheisers for most of my use, and a relatively cheap pair of Sony earbuds, and I get PHENOMINAL sound quality out of my unit. Bottom line: if youre looking for a hard drive mp3 player, this one is the best value. And, there really is nothing to be scared of. Treat it well, and it will treat you well. On: 2003-03-14
This is a great player, I have probably loaded about 300 CDs on it and it still has some room. The software was easily to navigate, moving files from my hard drive to the player was fast and efficient. The only drawbacks that I have were the supplied batteries and the lack of file editing on the player itself. Concerning the batteries I bought a replacement set of NiMH which worked great. I currently have the player hooked up to a set of powered speakers in my house which has made my stereo obselete. On: 2003-03-01
I have replaced it once and the second one is just as bad. The hardrive freezes up,randomly gives unintelligible messages and is so unreliable, I cant take it anywhere. Spend your hard earned money elsewhere.  by: Anonymous On: 2003-02-16
~ Some specs about the computer Im using with the player ~Dell Latitude CPx (laptop), 500MHz processor, 12GB HD, 128MB RAM, USB 1.1, Windows XP Professional OS. ~ My Archos Jukebox Studio 20 GB MP3 Player/Hard Drive 500204 Critique ~ (Positive) 1. The sound output is amazing! Im a die-hard metal-head and when Im playing tracks from bands like Machine Head or Mudvayne, the bass and treble feature of this player really crank out the power in the music! 2. Installing the driver(s) for this player was a breeze! I was downloading mp3s within 20 minutes after I opened the box! 3. Transferring mp3 files from my laptop to the player did not produce any "artifacts" in the mp3 files...such as pops, crackles, or scratches. Then again, I only transferred 20-30 mp3 files at a time...and waited a few seconds in between transfers. A friend told me that this is the way to go when you are using USB 1.1. 4. Very intuitive to operate the mode functions. You can learn w/o reading the manual. 5. The blue bumper-edges of the player protect the sensitive corners from damage. This also allows the player to not slide around on a smooth surface. You can also place the player on its back or face and not worry about buttons being accidentally pressed. 6. Despite what the other reviews here say about the charge life of the 4 NiMH batteries, they are great! They last 8-10 hours easy! But, lets see how long that lasts. 7. The player will automatically shut off when not in use. Always a great feature which saves power. 8. Fast-forward and rewind work great! No complaints. 9. I travel with my player a lot...and it never skips or shuts off! Very travel friendly! (Neutral) 1. Housing for the batteries is very small and the batteries are tightly encased. In case you dont know...those two silver vertical "tubes" in between the blue-bumpers is where the batteries are housed (2 for each side). To remove the batteries requires a delicate hand, or you may crack the housing. But its almost unavoidable with such a small player design. 2. Despite what was written in the product description here on Amazon about the pause feature, there is a pause button; you can even see it in the expanded picture. And yes, the pause button works fine. 3. The so called "grinding" sound the HD makes is not very loud. Its more like a "clicking" sound. 4. The LCD display is fine; no complaints. 5. The carrying case and head-phones are a nice addition. 6. The 9V AC adapter is small...and boy, can it get hot when plugged in! 7. Something odd...when I opened the box, the carrying case and bumper-edges reeked like benzene, or some fuel like that. Weird... (Negative) 1. I dont like the fact that Archos solely recommends the use of the NiMH batteries. By the way, these NiMH batteries are rechargeable and output 1.2V. Id much rather prefer that the unit was compliant with 1.5V batteries...which are much more affordable and available. 2. The owners manual (English version) has many grammatical errors and a few inconsistencies. It is poorly laid out, and takes a few readings to fully grasp what they are trying to say. It makes me think that it was written by someone whose native language is not English. #### On: 2003-01-14
I love this product! It holds an incredible amount of music, meaning you can carry entire CD collections with you at all times. My player currently has a 2-hour DVD concert (audio only, of course), about 35 CDs, and another 5-6 CDs worth of single songs, and has only used about 1.5 MB. It helps to download at lower qualities--I find near-CD quality acceptable for acoustic music (e.g. Nickel Creek, Bela Fleck, Tony Rice, etc.), FM radio acceptable for rock and vocals, and even lower for comedy or spoken word. [Quality options available on Musicmatch, which is a free download but also comes with the player; generally a nice program]The easiest way Ive found to arrange music is to do it on the computer. Click on "My Computer" and the jukebox comes up as a drive. From there, you can make new folders (e.g. "Rock," "Country," etc.), create individual artist folders in those folders, and then put albums or songs in the artist folders. The results show up on the jukebox when its unplugged. It still takes some scrolling, but its organized. I havent found out how to randomize playing between folders, which is a drawback, but not a real concern to me. Ive also found that if I want songs in any order other than alphabetical, I have to title them (again on the computer) with numbers (e.g. first song is 01, etc.). This is a hassle, but manageable. There may be a way for the player to read track listings and do it automatically, but I havent found it. Biggest drawback is the horrible manual. Most of my learning was trial-and-error (including yanking the USB out without going through the appropriate steps), and a good user-friendly manual seems like a simple way to make things a lot easier. Great product, though. On: 2003-01-12
Firstly, to look at the many negative comments would scare most people out of ever buying any H/D MP3 player. To be fair, I have fully read everything there is to read about this product, as well as competitors. Grass is always greener, and it is true here as well. Bottom line, all have both great and horrible reviews. What they have in common is that newer manufactured units have appeared to resolve many of the issues.Now to specifics. I purchased my Studio 20 two months ago. I have had absolutely no hardware issues whats so ever. I do agree that the documentation is the worse I have seen, and the onboard firmware programming leaves much to be desired. I have suffered many software lock-ups, poor sound, bad navigation, and everything else others have spoken about. However, I found a fix that changed all of that...... I located a Archos users group for both the recorders and players. This group of programmers numbering hundreds have rewritten the firmware code, and the result is the difference between night and day. No more lock-ups, sound issues fixed, navigation is awesome, and about 80 percent of everything people found so hateful about this unit is gone. The best part, is they have full and complete information concerning their firmware from a software point of view. Immagine, an owners manual of 30 pages (Yes, all in english) listing everything to the smallest detail. This includes hundreds of experts you can IRC at anytime for questions. Best of all, this modification is free, easy to install, and doesnt violate the units warranty. To locate the web-site, go here: http://rockbox.haxx.se/ I also recommend that you look at their daily builds. You see, each day, their programmers are developing new changes in the firmware which make it more powerful, capable, and user friendly. This is as much fun to see the changes as it is to use the unit. At any rate, I fully understand the anger of those who have suffered hardware failures. This seems to concern those units built from post time to the mid 2002s. I also know the Archos people are about as easy to find as tax break. If you are willing to get past that, then the firmware change will make a believer out of you as it has me, and litterally the thousands of people like me who log onto their web-site daily! Enjoy! On: 2003-01-11
Basically Rockbox rips out the stock Archos mini-screen interface with something well designed and conceptually easier. Rockbox is an open source firmware replacement for the junk thats on the Archos to begin with and works SOOO much better, especially in setting up default behavoir. Before you get worried, its a ONE file copy/paste install from your HD to the USB HD, although be safe and backup the original firmware file (archos.mod)So the stock interface sucks, but luckily easily upgradable (think car seat covers). The drive is MONSTROUS....I have nearly every CD I own on it at medium-high or high quality and still store all sorts of data backup files. Slow file transfer speed is an annoyance..agreed, but I consider it "workable" with a lil patience. The quality is an X factor if you read the other reviews, but I can only say mine has worked great for over a year now. Also as a USB hard drive it installs fairly easily on windows, no experience on MAC, but I read its compatible, and I am listening to the Archos mp3 files on a Linux box as I type this.  by: Anonymous On: 2003-01-09
I did a lot of research (months) before buying an HD MP3 player and finally settled down for Archos Player 20.This is an amazing gadget and definitely worth your money,especially for the 159$ that I payed compared to the rivals like Ipod or Nomad that go for at least 399$ and up. I read a few negative reviews on Archos performance,sound and the way it sorts out the files and after geting it myself I found none of them to be true. PROs: -The design of archos is very compact and even though in pictures it looks bulky and big,when you actually see it its rather small and not that heavy as many people say it is.-The controls and accesing the folders seem confusing at the first time,but its very easy to figure them out in the next 15 minutes if you have even the basic on how to work with folders in any computer OS.Forward,backward and up one level going through options.The best things is that it works just like a hard drive,plug it in and just drag and drop files on to it.Any files.If you organize your folders in neat order like by genre and artist you will never have a problem finding your songs anytime,especially since it renders them in alphabetic order. -Its rather fast and even though its not USB 2 its still great.I transferred 700Mb in 13 minutes.I read people say Uhg its slow.Well tell me then how often after you fill Archos up with your favourite songs will you erase them and upload them again? -Sounds quality is great(but you wont feel it with ordinary headphones),you can hear details that probably you didnt hear before. -Connects to any audio device,so when you go to those parties you dont have to carry none of your CDs. -Doesnt skip as opposed to some saying it does.Tried it hard shaking it and jumping with it and it will keep playing. CONS:The only kind of flaw (beside the manual and headphones) that I would find would be the screen,namely display.It has only two lines of display and it looks a little bit archaic compared to other Mp3 players in the market,otherwise it has everything in it that you need like battery life,volume etc.But since I know my structure of the songs and have organized them perfectly I know exactly where I have everything.Overall this HDMP3 player is worth every bit of penny and a lot of people got dissapointed because they never kept it for longer than couple of weeks or simply got a faulty one and never bothered to get the same replacement.Give it a try and you wont be dissapointed.  by: Anonymous On: 2003-01-08
First off, the softwares version that comes with player is out dated. It caused me to loose the 7.5 version of MUSICMATCH JUKEBOX; in return for a 6.0 version. Second, once you do install the software, it takes an eternity to figure that you need more downloading to convert WAV music to MP3 music. The craftmanship and layout of the player indicates that it will probably not withstand the test of time. You must jog through a menu to just adjust the volume. Dont even think about playing the player before the recommended 8 hours recharging time. I let my player recharge for 24 hours, while I attempted to download music. It still didnt play after that. Lastly, the instruction manual is useless at best. It doesnt help you what so ever in downloading music to the portable devise. Afer 36 hours of playing around with it, to no avail., I finally sent it back. Its really not worth the time and effort put into it. Maybe, its a better hard drive back up? On: 2003-01-05
In the world of smaller and smaller, this product seems to have missed the boat. A little smaller than a casette player and is heavier than my old mp3 player and cellphone combined. However, one cannot overlook the huge storage. I already have 991 files on it, and still have 70% space left. HOWEVER- it does have some drawbacks. You can only go through windows explorer to go through the files (a hassle to some...) and you really cant organize them and put them into folders because if you like a shuffled playlist, it does NOT go between folders. So you must either keep it one big mess or constantly keep moving files. It takes some getting used to, but im not really complaining. It sufficiently fits my needs, and what more can you really ask for? On: 2003-01-02
Like many other consumers, I ignored the other reviews posted on amazon.com and bought the jukebox anyway. The idea of my whole CD collection on one player was just too good to pass up. Im glad I did~ its been great so far! I am by no means a techie-type of person. I am awful with computers, and have no interest in using them for anything but convenience. Yet I finally figured out how to work this gadget on my Mac.... and if I can do that, anybody can. First of all, the user manual is horrible. It hardly tells you anything. Go to archos.com to find out a little more about the player, though even the site leaves out a few little "details". One thing included on the site but not on the manual is that you must eject the player from your desktop before unplugging the USB, or serious damage to both player and computer may ensue. The only problem that I have with the player is its poor display. It stores up to 3000 songs, but only shows one at time! This means flipping through all of them if there is one specific one you want to hear. However, songs can be stored in seperate folders. I put songs from one cd (or group) in each folder. This makes it a little more organized, but still not hassle-free. On: 2002-12-26
Bought two of these little guys, The kids love them. Very simple to use and the quality is excellent. Well worth the money, no more CD burning. sweet! On: 2002-12-18
The player is nice, especially with the ROCKBOX alternate firmware. With that firmware, the recorder should be even better as the display allows more than two lines, while two lines is the most you get with the player.20 GB is enough for hours of playback. Software is capable of extracting and indexing my CDs. Batteries cover is a little cheap, aluminium would have been nice, we only get plastic with shiny paint ! Comes with nice neoprene padded pouch. On: 2002-12-06
I bought this product after looking at the Creative Nomand, Ipod, and The Rio Riot. I mainly bought this product because the Ipod was way too expensive(Im only 12 geez!) and the Nomand was too big and I didnt like thr Rio Riot because it was big too, and looked [wierd]. I recieved this product from a seller here called r.e.t.u.r.n. b.u.y(some things in this article are encrypted so there not censored) He sold it to me for o.n.e.h.u.n.d.r.e.d. a.n.d. s.e.v.e.n.d.y. d.o.l.l.a.r.s(hope this works) anyway, It came with all the things I needed and showed no appearedt damage. I later realized(after a while of fooling around to actually figure out how it works(for me, I had to hold the on button till it says Jukebox 5.08 or something, then I release it, then It said update: 5.07a and and 2 seconds later said Jukebox Studio 20. Sometimes it reverts right to the menue, or I had to push On really hard after that.)I then installed the usb driver on my computer(Windows ME) and Tryed to get the computer to recognized it. After a hour of fruitless trying, I went to bed. The Next day after school, I went home and uninstalled the driver, plugged it in, and IT WORKED! it took about a minute for it to install, and just so you other users know, It is hot swappable! anyway, I loaded a few albums on it in less than a minute. I dont like musicmatch so I dont use it. I noticed that the fast forward button(+) is stuck foward, so I have to press the back(-) button hard for a while to relieve it for about 20 seconds. It reverts to fast foward at the slightest touch of that button during a song, so I put hold on immediatly. Im about to update the firmware so wish me luck. The browsing is not all that great, because it only shous 1 song(or album/user/genre) w/out having to browse(I was hoping at least 5) I have no problem w/the sound quality, and the headphones are good enough for me. THE UNIT IS EXTREMELY INTUITIVE. The transfer rate is a bit slow for me, but I can handle that. The AC adapter is great(amazingly small) and the USB cable is a bit short for my liking. The case is handy but the blue color is dorky. The colors on the player arent bad, but I wish I had the black version. The volume control on the headphones is handy, because its hard to adjust the volume with that bogus 2 key pattern thing....The volume is a bit low, but its OK. I used pre-charged batteries, becase I couldnt wait to charge. So, The only thing I dont like is the messed up button(maybe ill fix that somehow(the screws are opened by that star screwdriver that we dont have)). Anyway, Ill recomend this product as the best mp3 player you can get for my price. Oh, I havent had the HD error thing,, but I presume thats from not having the AC adapter on when your file loading. For all you low income people who want their whole music library in the palm of their hand, THIS IS FOR YOU! On: 2002-11-16
Customer support does not have a free 1800 #. Everytime I call I get voice mail or told they are in a meeting. I cannot turn on or off unless it is connected to the power supply. When I turn it off the LCD remains lit. I am trying to return this product.  by: Anonymous On: 2002-10-10
As a small doorstop, the unit performs marginally well. As an MP3 player or hard drive its own lack of quality is rivaled only by abominable technical support. Where once there was a reasonable FAQ list, now there is but marketing drivel.Like other reviewers, I have now gone through two units in six months, and am opening a dialog that I hope will end in a refund rather than a third chance at misery. Both units ended their days by charging until the LCD said "HD Error," at which point the unit would not work as an MP3 player either on battery or on A/C. Mysteriously, the USB connection still functions, allowing the unit to continue "functioning" as a hard drive. While ergonomically simple -- Windows Explorer copying gets files to your drive -- the elapsed time is "same day delivery." If you use a USB hub, there are frequent I/O errors. If you follow the advice of the erstwhile FAQ list and use a USB port on the chassis, you just get frequent write failures. And tech support. "Well get back to you within 48 hours" clearly refers to hours on Saturn or some other distant planet. Without the FAQ list, I guess theyre just overwhelmed. As an owner of a unit, Im not.  by: Anonymous On: 2002-10-01
20GBs worth of data in this little hard drive huh? Sadly enough, thats bigger than my hard drive on my computer. What am I to do with all this space you ask? Well, instead of 128kbs mp3 files, why not 192kbs instead? The quality of the music will be THAT much better! :-)I was looking at the iPod of course but its twice the cost of the archos. Its slimmer, but youd have to get a firewire card, something I dont have on my ancient PC and Im not about to shell out any extra moolah to get one. USB is perfectly fine for me. I was able to transfer 1 GB worth of mp3s in about 15 mins. I cant even imagine how much faster a firewire transfer would be, but for the price of the archos, 15 mins is perfectly acceptable. So down to the nitty gritty. The headphones, like many others have attested to, are complete garbage, totally incapable of withstanding any bass whatsoever. So please do yourself a favor and just toss them to the wayside and get a decent pair of earbuds, head phones, anything. The clarity and crispness the sound is absolutely brilliant with the proper headphones. I have hooked it up to the speakers in my car using the line out. Sound quality is that of the original CD. Just keep in mind to disregard the recommendation that the instruction booklet tells you about encoding it at a bitrate of 128kbs. Thats not good enough. Go for at least 192kbs. With this much disk space, just do it. Dont ask questions. :-) The instructions say to charge up the unit for 8-10 hours before the first use and thats something you should really follow. It took me a good 11 hours to fully charge that thing up. I couldnt wait so I played with it at 8 hours charge and while transferring files, it looked as though everything worked fine, but when I played them back, the player froze. This is also another reason why you should plug in the AC adaptor while transferring files. After that I was ready to go. Again, make sure you plug in the AC adaptor while youre transferring files just to make sure you dont get any errors. Better safe than sorry. When youre done, dont just unplug it. Instead, make sure you eject the jukebox properly. In my case, Im using XP, so I just right click on the icon and stop it. Navigation: pretty intuitive. Depending on how you set up your directories, you should be able to find your files very easily. The only reason why I didnt give it a full 5 is because you dont have a separate volume button. The only way to change the volume is to go through the menu, but its not that big a deal, two clicks and youre there. It would still be nice to have a separate button for the volume, but for this price, I can live with it. What more can I say? I love my Jukebox and think Ive made a great choice in buying this unit. Best bang for your buck! On: 2002-09-24
First, I was very wary of this product after reading all the negative reviews. I have experienced none of the problems people have complained about. I believe the problem is the documentation. This unit is a hard drive and if you have basic knowledge of computers it is quite easy to operate. I suspect most of the negative reviews were from folks with little computer skills. Just a guess. I finally looked at the manual before I wrote this review and I agree with others that it sucks. But, I didnt even use it. I am running WIN2K and loading the USB drivers is straight forward. Once done, it is now a hard drive accessed from Windows explorer. I simply copied the files over to it and it worked fine. I found the controls and the navigation straight forward. There needs to be a little more here in terms of a user guide however. I agree with others that the headphones shipped with the product suck. I replaced them with the Koss Ear Buds. I spend a great deal of time on airplanes and these help with the external noise. I disagree with those who found fault with the sound the device puts out. With the Ear Bugs it is very good. Fit and finish are ok. The face plate on mine didnt fit perfectly and the battery cover on the left is off a bit. Other then that it seem quite rugged. Contrary to what others have said, I cant make it skip. I have used it with my inline skates and mountain bike. No problems. I didnt use the MusicMatch Juke Box software that ships with the unit. I use Winamp and another product to rip tracks from CDs. I am sure it is a fine product. I just didnt want to figure out how to use it. Lazy I guess. In summary, I am quite happy with the product. It may not have all the features that the Nomand has, but...it has the features I wanted. The Nomand is much more. I also like the fact that it uses AA NiMH Batteries. I hate proprietary batteries on any consumer electronic device. The batteries are quit easy to swap out by the way. Make sure you check out Archos website on how to do this before you try. Brian........ On: 2002-09-19
I busted my trusty MD player and was trying to decide between a MD player and an mp3 player. I went for the Jukebox first because I liked the idea of having my whole music collection on one player. However I did return it in the end because it was simply too big and clunky. There were some other issues in terms of portability with the batteries only lasting 6 hours or so and the simply tacky carrying case provided, which further added to the bulk of the item..in short I would advise anyone who wants to have a good selection of music to listen to for extended periods of time to invest in an MD player, at least until hard drive based mp3 players become smaller and more robust.  by: Anonymous On: 2002-09-15
I received my Jukebox two weeks ago from amazon and am very pleased with it. Began charging right when I got it and when it was done plugged it into a computer with Windows 98 and a screen automatically came up with instructions for adding a new hard drive. Now that the one time setup is done all I have to do is plug it in and go to My Computer and the new drive (E: for me) is automatically there. I dont know what that other reviewer was talking about when he said it isnt hot-swappable, it is. I personally did not use the Musicmatch software ... Transfer took about 40 seconds per cd. Be aware that during the transfer the batteries are used up much much faster than during regular use. I highly suggest organizing your collection into lots and lots of folders, because it is a little tough to navigate if you have a lot of stuff in a single directory ...P>Now I can carry all 260+ of my cds in a tiny player everywhere and use it in my car with one of those cassette adapters. Even better, I can transfer movies or files for school or anything without burning cds (takes longer) or floppies (no space). I havent had any HD Errors show up and sound quality has been excellent ... Also, this thing hasnt skipped on me a single time, but I havent ran with it, just walk with it in my pocket. Its not heavy by any means. Only things I wish it had: - random or shuffle. - being able to browse other folders while playing ... - volume button so you dont have to enter menu to change it. Even with these things I give it a five, and wish I could give it higher. I love this thing:). On: 2002-09-15
This is an excellent product, but: -Data transfer is too slow -Doesnt allow me to enqueue songs like in winamp -Is a bit bulkyAll said and done, Im willing to live with these cons as it allows me to keep all my music in the palm of my hand wherever I go! On: 2002-09-14
I bit the bullet and bought one of these after reading all these reviews. Guess I was feeling lucky! One thing that really helped was printing out all the reviews that offered advice here, some of it is invaluable. It would be very easy to mess things up with only the manual to go by. My player works great, I use it for storage and also for a bedside MP3 player, I dont carry it around, theres portable players for that. A couple times Ive messed up and forgotten to follow the sequence for removing it from my pc, without any damage. Also, mine is plugged into a USB hub (it says not to do that) and it works just great there. Dont use a screwdriver to remove the battery covers, just be gentle and use a fingernail, it doesnt take brute strength, just a bit of finess. Its a terrific device, Im so glad I bought it! On: 2002-09-07
The choices in MP3 players are simple: solid state, CD, or hard disk. Before I bought the Archos Jukebox, I though the CD format is best for me. However, after purchasing the Archos 20G Jukebox Player, I know that the HD is the best way to go. There just isnt any substitute for having your entire music collection with you, all the time.Having said that, I decided to return the Jukebox Player. Why? Because I decided that I want its big brother, the Archos Jukebox *Recorder*. The Archos Jukebox *Player* was so good that it convenienced me that the HD is the format I want, and therefore I dont mind spending the extra [price] or so for the Recorder. For the extra [price], you get the following (in the order of importance to me): 1. Higher resolution display. The Player can display only one line of text (the name of the song) while you are browsing the song list and while the song is playing. This limits your capability to quickly move through the list. The Recorders higher resolution LCD screen can display about 8 lines of text, and lots more information about the MP3 file youre playing. 2. Recording capability - you can generate MP3 files by directly hooking up an audio source to the Recorder. However, the limitation is that it only records in VBR (Variable Bit Rate) and the sound quality (if you hook up analog) just isnt going to be as good as digital copies. 3. User interface and buttons. The Recorder has 4 more buttons (10 vs. 6) which makes the user interface a lot more intuitive. Gone is the two-key combination for volume control of the player, as well as other strange key combinations. 4. USB 2.0 interface - if you have a USB 2.0 interface on one of your computers, youll be able to access the Recorder drive (which is USB 2.0 compatible) at 480mbps, instead of 12mbps in the case of the Player (USB 1.1). The difference in speed is night-and-day. Either way, with the Player or the Recorder, make sure you evaluate an open source firmware, "Rockbox". Believe it or not, it actually improves the sound quality over the original, Archos firmware! The battery cover on the Archos is notorious for difficult to open. Here is a tip - use the cap of a BIC pen and insert the pointy protrusion (slanted side out) into the battery hole on either side of the LCD screen. This will slide the cover out slightly, then pull the battery cover up and out. Batteries on any electronic device should be much easier to get to, but with the BIC cap technique, you can remove the batteries in 5 seconds flat. Note: the Player (#500204) is the play-only model, while the Recorder is the model that also records (#500277) On: 2002-09-06
Me again! Quick update on the Archos Jukebox 20.* Batteries charge fine now and display BATERIES CHARGED when topped off. The unit warms up slightly when charging but can stay on the charger when completed. * Stopped by Headphone.com and picked up a pair of Grado SR60 headphones, an AirHead headphone amp, and their AirBag to hold it all. Im in portable music heaven. I never thought you could get such good sounds from a portable. Do your self a big favor and do the same. On: 2002-08-30
I have recently purchased the Jukebox Studio 20 from Amazon.com. At first I was hesitant due to some of the bad reviews placed on this website. Fortunately, there were also some really good reviews that discussed all the ins and outs for this product. It were these reveiws that influenced my purchasing decision.This item works great. I have loaded appox. 60 CDs in the first couple of days. I wasnt sure at the time of purchase whether it was worth purchasing a different unit that was USB 2.0 compatible. Since using the player, I have found the limitation is the upload time from CD to computer (appox. 3-5 min.). The actual transfer from computer to player is relatively fast (<1 min.. I originally used the add in available from Musicmatch to download to the player. This takes a long time and you end up naming folders on the player. The easiest way is to drag and drop from My Music folder found in the My Documents folder. I strongly recommend that the albums are organized by genre, that is I have file folders on the player for Rock, Pop, Metal, etc. The albums recorded by Musicmatch are then dropped into the appropriate folder. All information (Artist, albums, songs)is transferred from one folder to the next which makes it easy to navigate and find the music. I went to the Archos website and it has many useful tidbits of information including firmware updates. The version installed currently is 5.08 which is later than the ones posted on their website (5.07a). Again, I am extremely happy that I have purchassed this product. It will be very useful on those long flights and I will also finally have music as I am driving a rental in the desolate parts of our great country. P.S. Clean CDs before recording. A skip on the computer will be a skip on the player. On: 2002-08-28
I find my experience with the Archos to be different from some of the others listed here. It comes with good headphones and a free carying case. I can shake it, exercise with it, and listen to it in my car without making it skip. You can make playlists without having it hooked up to a pC, and it works especially well with folders--organize your tracks by artist and album. Somebody said that they can only play 999 songs on it--that is true, 999 PER FOLDER. The USB is not as fast as 1394, but I transferred 15 GB of songs in a few hours--fast enough for me. On: 2002-08-28
I have a Creative Labs Nomad II MG, another horror story from the past, but I needed more capacity. I looked at the Rio Riot but it is huge and generally goofy looking. The I-Pod looks nice, but it will set you back five bills. Apple products are for the rich and famous! I saw Amazon.com had the Jukebox Studio 20 for [price] with [price] in rebates. [Price]the door. A coworker has the 6000 and it has been working fine for some time so I figured, for [price], I probably cant loose, maybe.... The big brown truck showed up and I was a happy guy. I let it charge before using it.... about 15 minutes. They say six hours but I had a different agenda. I started loading it up and have not stopped. This is what I have found.* The headphones are junk! Throw them to your neighbors dog. Maybe one day a company will spend a few bucks more and supply their player with a good, not excellent (read $$), pair of headphones. That way people wont be complaining about the sound quality of their new player when its really the fault of the 12 cent headphones supplied with it. Nuff said. * No real input about the manual as I really didnt use it. Obviously written in China by someone who felt they had a handle on the English language. If you cant figure the Jukebox out by messing with it, maybe you shouldnt have it. (This does not apply to creating Play-Lists on the Jukebox. Im still confused. I create them with MusicMatch and copy the .m3u files to the root directory on the Jukebox. Im one for the easy route.) * Battery compartment. Stay out! I had the grandiose idea of having two sets of batteries that I would swap back and forth between player and charger. I do this with my Nomad. After opening the battery compartment once, I could see this was not a good idea. I use it during the day and charge at night. Works for me so far but I have not been on the road with it as of yet. Dont tell Archos but I have swapped out the 1500 mAh with a set of 1800 mAh. Every bit counts. My Jukebox has yet to display BATTERIES CHARGED. Hour after hour is say BATTERIES CHARGING... and never stops. After eight to ten hours the batteries have warmed up and I take it off charge. The web page states that version 5.07a fixed the overcharge problem. Maybe version 5.08 un-fixed it?? (Contrary to popular belief, NiMH batteries can loose capacity if they are not discharged each time. Not as susceptible as NiCads, but its still a good idea to cycle them.) * User Interface. Works ok for me but I have all my music organized in sub directories by Genre, then artist, then album. I have an Assorted folder in each Genre sub directory for, duh, Assorted music. If you do not have good organization as you load you music, your dead meat! I have a server with all my music loaded on it. My player is loaded the same way. If my player freaks, I dont. I just copy my entire music collection from my server back to my Jukebox. Takes quite a while but is relatively painless. * Firmware. My Jukebox came with version 5.08 loaded with a date of Feb 15, 2002. The Archos web page has version 5.07a with a date of Jan 29, 2002. Not sure why after six months they have not posted version 5.08. Stay Tooned! * Sensitivity. None so far? The Jukebox contains a Hitachi DK23DA-20 hard drive. Read up here: [URL] . Hitachi clams the drive can withstand a non-operational bump of 800G/1ms and an operational bump of 180G/1ms. I have bumped it a few times with no affect on playing. The player has a good sized buffer so the drive does not spend too much time running. I dont think Ill go for the 800G test right now... All in all I like the Jukebox Studio 20. They loose one star for the headphones. Also, I think they should push out the spin down time on the hard drive a little longer. If you wait more than a few seconds scanning songs, the drive spins down and you have to wait for it to spin up. It takes more battery power starting and stopping the drive that it would leaving it running for, lets say , ten seconds. I have been in possession of it for a few weeks and Im problem free. (Knock on wood!) If you dont see flaming, seething, poison postings in the future, you can assume all is well. On: 2002-08-25
Every description written about the ARCHOS is true except a major detail a consumer should know. The Jukebox is delicate. I purchased mine and have had to exchange it 3 times (as of now) due to its sensative design. There are specific instructions, though simple, to follow while loading and playing files. If the user accidentally presses the wrong buttons, the mistakes wear on the hard drive and it wont be long before the device locks up and fails to work. I regret buying the ARCHOS. Its a terrific idea, 500 cds on one portable drive. But its a bigger pain than its worth. On: 2002-08-15
I just got mine yesterday ... and so far, so good. No problems making it work with Windows 2000 and my iBook. Im able to transfer files back and forth between the PC and Mac easily by plugging the Jukebox into both. I admit that all the negative reviews scared me, but I wrote it off mainly to user errors. The unit isnt very intuitive, but if youre a gadget freak, youll figure it out after a few uses. Ive loaded over 125 albums and backed up tons of files from my PC and still have 10GB of storage left. I took it to the gym today and had no HD error problems as others have reported. Its just a little heavy to sit in your shorts pocket. All-in-all Im very happy... so far. On: 2002-08-06
Well I talked my fiance into letting me buy the archos 20gig with the promise that I would use it to start running. I found a lot more uses for it than that. The largest use being in the car. I bought a generic cassete adaptor and on long trips it is simply amazing. Another bonus is that I had a y cord handy that i had from an old car diskman that allows me to bring my large music collection and hook it up to anyones stereo. Very impressive for partys and the like. I have over 6000 songs on this thing with many playlists created that i can load depending on the mood. The size, storage capacity, and sound are fantastic. The size especially comparing it with others on the market is very nice becuase I can run with it using the travel pouch that comes with it. The only negative I have (and believe me this is a pretty large one), is the interface. Good luck finding a song if you have a large collection. Even with careful organizing of your music collection, it is cumbersome and difficult. Creating playlists makes this task easier but the more playlists you make, the more you have to sort through. I am getting quite used to it but compared to the ipod, which looks like it has a great interface where you can sort (i have never tried one), there is some improvement to be made here. But to use it as a "Jukebox" it is fantastic - put a large collection of music in a directory, put it on shuffle, and let it play!  by: Anonymous On: 2002-08-05
I hate this product. It is not hot swappable, meaning you have to reboot the computer to get it to be recognized. It would cause my computer to crash frequently, transfering data was very slow, it would not let me transfer very large files, and this cant be used for jogging, since it has a hard drive that tends to crash. Dont get a hard drive/MP3 player combo - if you need both, buy them seperatly. On: 2002-08-02
I HATE IT SOOOOOOOOO MUCH!!! SO MUCH! Its such a worthless piece of junk. It worked great for about a month and I loved it then all it ever did was say HD Error and fry the thirty dollars worth of rechargable batteries i bought straight from Archos! Oh how I hate them and this product! Im fourteen, i dont have a job it took me six months to save up for this, and now Im just out of about 400$ The customer service is non existant! If I email them they tell me to call them, if I call them I get a menu loop. Its unfair. Im just [out of luck] over, but lucky for you this happened to me first, so it DOESNT have to happen to you. I know you hear about the ones that supposedly work but the wonderful people at Best Buy replaced mine three times even after their store warantee wore off, but they wont anymore. So Im broke and I have a ugly looking paperweight.  by: Anonymous On: 2002-08-01
I did a lot of research, like most people in these reviews, and decided that this was the best buy for the money. I was wary of the quirks that a lot of people have mentioned, but was willing to trade a harder interface for the price drop between this and the Nomad Jukebox 3 or iPod. I was very happy with it right out of the box. Admittedly, I sat there for a few minutes trying to turn it on. Undocumented quirk #1 - You have to hold down the power button for five seconds or so. Also, You have to let it shut down from USB transfer in a certain way or you get neat little characters on the screen that mean nothing. Also, menu navigation took a bit to master, but it got easy quickly. These are just quirks, though, and I rather like them. It gives it character. Sound quality is wonderful provided that you do away with the garbage they give you and get something nice. I have Koss Portapros and they give it great, clear range. Battery life seems good, nothing surprising there. Storage is more than enough, and its small enough to fit in a pocket. Some pockets, at least. Overall, I love the unit and I have no real complaints. Just make sure youre willing to sit down with it and hash out your differences. On: 2002-08-01
I recently purchased an Archos Jukebox STUDIO 20 and am very pleased with it. I get at least six hours per battery charge, have loaded over 15,000 minutes of music, and carry it with me everywhere. But there are a few things I was not aware of, or was mislead, before purchasing it. Here they are: 1) This unit DOES NOT record from any source. The only way to load music is plug it in (USB) to a computer and drag-drop your MP3s. The Archos Jukebox RECORDER 20 will record from any line source but the STUDIO 20 does not have onboard encoding. If you want the Recorder you have to pay extra. 2) The manual is the worst Ive ever seen. Extra help has to be found on-line, but most of the controls seem very intuitive to me, so Ive not read too much yet. 3) It doesnt do well in heat (direct sun for long periods) and it heats up _a lot_ when charging. Id suggest you unplug it after about 4 hours. 4) You cant create playlists on the unit. The accompanying MusicMatch software allows you to create and transfer playlists... but its not the easiest to use.And last - the screen (11 or 12 characters wide) makes reading filenames kinda hard. Keep your track names short or else you will have a heck of a time browsing your library! All in all Im in love with it and, as I said, it comes with me everywhere! On: 2002-07-31
Archos should be ashamed of the documentation that they provide with the Jukebox. I had to contact them by phone to ask some basic questions. Luckily, I hooked up with a Tech that walked me through setting up folders. We swapped emails and carried on answering questions so I wouldnt go broke with long distance. Although there are 20 gigs of room on the drive they dont tell you that you cant load more than 999 MP3 files in any folder, so you HAVE to create folders to really load the thing up. Also upon the first battery charge, I let the batteries charge for about 8 hours. I was stunned to find the unit very hot, and an HD Error message on the screen. I all but panicked. I couldnt get the message to clear until I breifly removed a battery. Whew! Lots of other little problems too, but 20 gigs is 20 gigs. Today I have over 1400 MP3 Files loaded with almost 15 gigs left to use. Now that Ive bumped my way through the learning curve I like the unit and use it in my car, every day. I guess with all the usage difficulties, theres one good thing...Anyone who would steal it wouldnt be able to use it anyway! On: 2002-07-31
I puchased this unit and had nothing but problems with it. The design of the unit is flawed to the point where I cannot believe that people still purchase it. Those blue rubber/plastic protectors on the corners are EXTREMELY sensitive to touch and will cause the unit to shut down. The battery covers are almost impossible to remove. And to top it all off, my unit stopped working well within the warrenty period. Just stopped working. Total failure. When I tried to call or contact Archos, I recieved no response, and still have not. I am extremely dissatisfied with the product and the company. I will never purchase anything from them again. On: 2002-07-30
The jukebox with its 20 GB-s hold more information then I will ever need. Ive loaded sofar about 2000 MP3 songs, plus SW and fotos. It offers a large variiaty of music, altough I have the impression the random function follows certain patterns. Same songs in the same order get played sometimes. The sound quality is good, and the menu is quite easy to understand. The battery goes for about 8 hours,although after charging it about ten times, it dropped on its power. I like the form of the Jukebox, it fits everywhere and the corner pads make sure, it wont get bomped. Data transfer is easy done, you need to set up a well structured directory architecture, otherwise you will search for your data. Surfing it it is a little slow, but it works. As you turn it on, sounds like it boots the HD and takes a little while. Press the botton about for five seconds. Sometimes it hangs, you need to reboot it, which is easy done. If you wanna go jogging with it, make sure you hold it in your hand, otherwise it stopps playing. It is not shock resisistant. If you charge the battery longertrhen four hours, it gets quite hot and has a smell. Dont unplug the power supply, while playing it: it burnes the fuse. On: 2002-07-21
Had one. Took it back. User support and documentation was non existent. User interface on the jukebox HORRID. Not intuitive, limited real estate on screen, hard to determine especially as youre driving in the car. Returned it and got a Rio Riot. Exactly what I was looking for. Have given a Rio as a gift, and now have a friend for life, :-). On: 2002-07-18
This is a solid product, once you get through the hassle of learning to work it. "HD Error" will occur if 1) you try running with the jukebox, subjecting it to high impact, or 2) the battery levels are low. I thought I was going loco a few times, for I ran Norton AntiVirus whenever this happened. This didnt rectify it. You only find out what the HD errors indicate after hours of pulling your hair in agony.One thing: if you experience some skipping while playing your MP3s, reconvert the files to 192kbps or lower. For whatever reason, this device cannot smoothly play MP3 files at rates higher than 192 (i.e., 224, 256, or 320kbps). And if youre not satisfied with the sound quality, try altering the bass and treble levels. Both should be above "0" for optimum sound. In summation, this is a cool toy, giving you the ability to carry well over 200 full-length albums wherever you go. But as has been re-hashed time and again throughout these reviews, Archos tech support is useless. Dont waste your time with them. Learn from these reviews, various newsgroups, or anywhere else featuring customer feedback. Best of luck!  by: Anonymous On: 2002-07-10
The only good thing about this product is that it doubles up as a portable hard drive. Other than that, I received Disk errors right away and reformatted it at least twice. The Tech support and Customer Service was just horrendous. I had an email thread (because there is no 800 number either) trying to work it out with tech support spanning over 3 months. Forget about running with this thing on the trail. Even while i was on the treadmill at the gym wasnt even holding it (it was stationary on a holder), the hard disk flaked. The user interface is a beast, and to scan through only 3 GB of music was a time investment. On top of that, the $50 rebate never came either. Boooooooooooooooooooo!!! On: 2002-07-04
Lets face it: In our world it takes a person who has been living in a cave in the last couple of years to not to listen to music. I am a 14 year old who constantly listens to music EVERYWHERE I go. Now, when MP3 players were beginning, I jumped on right away buying a Rio which had 64 mb of storage. At first, I thought it was awesome. But I knew I wanted to keep more songs on, yet, keep the size mostly the same. Then came MP3-CD players. I thought these were awesome at first, but blew my second concept away: These things are as big as CD players and those were what I was trying to stay away from. The Nomad Jukebox had been around for a while but I tried to steer away from it because of its size. Along came the Archos, and I was impressed right away. Here is something that does everything most of the other MP3 players do, is at a resonable price, and has TONS of storage. I got it and have loved it ever since. I think this is the best MP3 player on the market hands down. Now, i know what your thinkin: where does the Ipod stand? Well Ill tell ya, I think Ipod is one of the coolest lookin things ever, but one of the most overpriced too. You can get this Archos with 20 GB for much cheaper than a 10 GB Ipod. Main difference? Weight. But to be honest, i really dont care. I keep it in my pocket and have no prbs whatsover. Another great thing about it is that you can use it as a portable external hard drive. This is extremely useful and I totally love this feature. Bottem line: Get this right away! You wont regret it! On: 2002-06-30
Bring it home. Spend two hours loading it up with songs and all you get is "HD ERROR" on the display. Taking it back.  by: Anonymous On: 2002-06-30
send me a free 1 and ill think about a review ! . On: 2002-06-29
First I had a Nomad Jukebox, but it was almost full, and I was playing with things nad wound up breaking it because of a firmware upgrade. So I went out and bought an Neo Jukebox which went right back to the store due to poor audio capability. Then I bought an Archos which I have had for the last 6 or 7 months. The sound quality is decent, but not as good as the Nomads. I like the ability to use it as a portable hard drive, and the fact that I can make my own folder structure, but making playlists is a pain in the [rear]. Recently I have been having a lot of issues with it hanging in the middle of playing a song. It will ususally hang at 1 minute and 47 seconds (or a multiple of it IE 3:24) on virutally any song. I call up tech support and he seeemed like someone that had no clue how the device even worked, and didnt pay that much attention to what I was telling him. He told me to try fixes that obviously had no bearing on my problem. Its a good thing the new Nomad Jukebox 3 is out because soon I will toss this thing in the garbage and pick that up. The only reason I gave it 2 stars instead of one is because the option of using it as a stand alone HD is nice, and even after I stop using it as an MP3 player, I might keep it around just for that. On: 2002-06-27
You have to know why you bought it - and I bought it to be my mothership for tunes and files. I was told to leave work in a hurry right after Christmas 2001 - I knew it was coming, but the main stomach acid was being churned by the possible loss of my 750+ mp3 songs Id collected (over a nice fat LAN) at workEnter the 20GB Archos Juke - and problem was solved. I loaded it with 5-6 GB of files and tunes.. and shortly after was released from my job (blessed day). I played that thing 10 hours a day for months! One problem - one of the 4 rechargable batteries went bad (I could see the leak). Turns out the Archos wont work at all without good CHARGED batteries. You get disk error or clicks and whirs from the thing. I replaced the single battery that had gone bad (from the 4 spare rechargables Archos provided), and its been smooth ever since We have 3 computers at home (2 laptops and a desk moored one) and find it a godsend to be able to use the Archos Mothership to ferry mp3s files, and lately - my digital pictures among the laptops. The ability to double store my digital pictures on a second drive (and a separate device) keeps me from having to keep buying those expen$sive 128MB smart media cards for my camera - one card is all I need, cause I can keep backups on the Archos, as well as my laptop.. only a fool would keep precious files on a single device - no matter HOW large!! So my Mothership does all that I wanted - and more! I didnt have a digital camera when I bought the Archos, but the Archos Mother ship still has many GB after adding all my mp3s and months of pics Ive since bought 7 mp3 players.. ranging from the antique (like the DLink 32 MB DMP-100) to the state of the art (the 128 MB MPIO DMK) {ok, ok - maybe thats a tad excessive? lol :} The Mother ship loads them all, and is there for refueling when the little playlists of the small pods get boring..one I can run a line out to PC speakers and play hour after hour without headphones or earbuds.. Im still in love with the Archos!! And - oh, by the way.. the Archos is the only On: 2002-06-13
...Now that thats out of the way..The Archos 20 player has many pros, and a few cons. Among all, is the ease of transfering your cd collection to the machine. Just load up the software provided, direct it do the new player (which will show up as a new harddrive on your pc) and press the record button. Within 4-5 minutes you have your cd already placed in its own folder ready for playing. Play-lists are easy, just use the software, its pretty simple. The sound is great, dont listen to people that say its bad, all you gotta do is play with the bass and treble. The controlls on the machine are a bit wierd, but within 5 min. I was flying around, navigating all my cds and the tracks within. I organize it by band name/cd/track/title. Lastly, dont mix and match and move things around alot, because just like a normal harddrive, it will get cluttered and errors will start to occur. And if you have a problem, also like a HD, just run scan disc and fix the errors. Thats all, e-mail at coolsk8two@aol.com for questions. The only reason it does not get 5 stars, is i feel that unless you know alot about computers, how they work, and can figure gizmos out for your self (the instructions are worthless) than this might not be the player for you. But if you are all of the above, than I highly recomend the Archos JukeBox 20. On: 2002-06-07
Received the Recorder 20 a week ago. Easy to rip MP3s (MusicMatch Jukebox is great - 5 stars!). You can rip a 60-70 minute album in under 5 minutes. Easy to transfer files to the Archos unit. I transferred 9 full albums the other day in about 15 minutes. Unit itself is easy to navigate and figure out (just throw out the manual and use the force, Luke!).Only problems Ive had: I bought this to use on my motorcycle on long trips, and it doesnt perform well at all. Sometimes songs just completely stop and dont come back, sometimes they start over again and stop in another place, but it sure puts a damper on things. When I did pull over and check the unit during a problem period, the unit still showed the artist and song name and then said Error. The hard drive was spinning errantly at this point. Problem could be 1) vibration, or 2) heat. Well, I left the unit out in the sun and played a couple of albums, no problems there. So, it must be vibration. Still working on a mounting solution so I can bring this on trips. If I cant solve the problem, Ill go to an entirely memory based solution and scrap the high-storage hard drive units (at least for the bike...this unit is great, though, for a car!). Otherwise, the unit is great (so far-theres always tomorrow)! For car or plane trips, it should perform just fine. Use Windows disk tools if you have problems with the hard drive. Archos is tough to get hold of. Oh, and I am looking forward to using the [new] remote control unit! I recommend this unit if you are fairly technical and good at problem solving, and are using it in a relatively vibration- and heat-free environment. Good luck!  by: Anonymous On: 2002-05-29
I purchased the Jukebox 20 Player at [another location]. It exceeds my expectations. The Archos Jukebox 20 Player with Musicmatch Jukebox Plus 7.1 (I upgraded) is the best purchase Ive made in years. It is nearly perfect; almost every criticism regarding this marvel of electronic delight is due to a terrible user manual and less than intuitive controls. Once you understand how to use it you will never be without it. I am sitting at my computer writing this with my entire CD collection (over 250 CDs) in my pocket and I still have room for at least another 100 or more. The sound is absolutely incredible and now that I have mastered the `playlist function I have organized my pocket hard disk to play exactly the songs I want to hear in a variety of sequences that I want to hear them. The batteries last about 6 hours with continuous play. It takes about 60 seconds to swap out the 4 Ni_Mh batteries. I dont bother to use the supplied charger and use my fast Ni-Mh battery charger that I use for all my gadgets. The manual advises: Only use the supplied ARCHOS power adapter and the supplied batteries. One of the reasons I bought the Archos was because it uses Ni-Mh batteries. I comes with 4 AA 1.2V - 1500 mAh batteries installed. I didnt want to wait to charge the unit so I ignored the warning and installed 4 1.2V - 1600 mAh rechargeable batteries. These are standard batteries that power my Olympus D-40 digital camera, Garmin GPS and sundry other electronic gizmos. ... you will find yourself using them for every thing that uses regular batteries. The unit comes with a fairly nice headset with volume control. The headset is fairly good but if you really want to enjoy the Jukebox you need a better headset. I use an adjustable "in the ear" set made by Bang & Olfusen ... I realize that this is an expensive combination but if you have 300 CDs ... this is a small price to pay to listen to everything, anywhere, anytime. With the supplied headset I found that I needed the volume near maximum all the time. With the B&O I have it set at mid volume and the music is perfect. The two most confusing things about using the jukebox are (1) navigating the directory structure and (2) creating playlists. There are only three buttons on the Jukebox. (1) On - Used only to turn the unit on. (2) Menu - Brings up the 8 Menus: Volume, Sound, Play Mode, Playlist, Hard Disk, Diagnose, Firmware, External, and Settings. (3) Center Control with - Play/Pause/Select, Next (+), Stop/Off/Cancel and Backwards (-) The manual is terrible and it will take a lot of trial and error to figure this out but once you do it is so simple to use you will wonder why it took so long. I can control this beauty by feel without taking it out of my pocket. It really is quite simple once you understand the nested menu organization. I wont try to explain what each menu does but I will tell you that the manual does a poor job of explaining the simple functions. You can enter the Menu mode at any time. By pressing the Menu button you will see an arrow to the left of Volume. If you press the Play/Pause button on the top of the center wheel you will enter the Volume Menu. If you press the + button on the right you will move down to the Sound menu etc. Minus will move back up the menu list. But if you enter a master menu you must press the Menu key to move out of the sub-menu. The easiest way to manage MP3 files is to do all the maintenance on your computer using the Music Match Jukebox software. I recommend that you set up a directory on your computer and use the same convention on the Jukebox. For example I used a directory (folder for you kids) called MP3. I set the Jukebox settings to use that as my default directory for all files. I then loaded every CD I had into Jukebox using the CCDB database online to create the folder and song names. This is a very tedious process best done when you have something else to do near the computer. The storage directory is very important because you will have to edit every playlist file to change the location from C:\\MP3\\ to ..\\MP3. The jukebox does not have a letter in the file location. Therefore if you use the same directories on the Jukebox that you do on your computer you can create all your playlists in jukebox using your master collection and then edit them with a text editor to search and replace all the C:\\ to ..\\ It is a pain but doable. The manual does not explain playlist editing. But playlists are worth the effort. I have 13 Jack Hardy CDs stored in 13 sub-directories of Jack Hardy. It was a simple task to drag all 13 CDs to the playlist on the Musicmatch Jukebox and create a playlist with 115 songs. The options with playlist are endless. There is so much more to say but I think you get the idea that I believe this is one great product. Like all great things my wife has to have one so I just ordered the new Jukebox 20 Recorder with USB 2.0 as my next gadget. My wife will get mine with our music collection pre-loaded. One final note. If you have a great stereo system it is a simple matter to use the Jukebox 20 as a stereo component. Just use a mini pin to stereo RCA cable and hook it up to the line out of the Jukebox and the RCA in to your stereo system and voila you have all your CDs and playlists at your fingertip. You can get rid of your 300 carousel CD player. On: 2002-05-11
I purchased my first Studio 20 last year and had to return it becuase the hard drive [messed] up. I received a new player, and although I have had some difficulty, I am totally satisfied. The player is a fickle piece, choosing to resort to errors whenever any problem occurs. The key to this is to understand that the unit is essentially a hard drive, and must be treated with the partition table in mind. If a file is copied and an error occurs (with the file or power) then the table gets messed up and most people give up. Run a scandisk on the player and voila! Most probelms I have encountered are solved. Archos [is bad] with tech support, so try some CS geeks instead. I am not one, so by reseaching and learning I have overcome all of my problems. Remember that in a worst case scenerio, you can always reformat the hdd (do a full format). The unstricted file transfer and size are its strengths, but the ease of use [is bad]. I love it though, adn still wouldnt trade it for a Rio Riot or a Creative Nomad. Remember: EXPERTS and PROBLEM SOLVERS ONLY! On: 2002-05-10
I bought the Archos 20 GB player and took it back after a few days. The problem is the sound. You can hear the hard drive spinning in the background of soft sounding music, which defeats its whole purpose.The interface is not very useful and making playlists is very labor intensive. I returned it for Apples ipod which I am VERY happy with. It is worth the extra money and makes the Archos with its cheap plastic buttons, poor design and inferior sound feel dated. On: 2002-05-08
Lots of talk here about defective units. I have had my unit for 5 months now. No problems at all. Not sure what all the other problems listed here are all about. Perhaps these are Mac owners. There is an issue when you use the Archos 20 with the Mac. It converts the file system, and instant HD Error. The unit is not clearly marked to state this is an issue. Not sure if that is what these people are doing, but I have read posts in newsgroups, and on the Archos FAQ about this. I have seen other posts about skipping, and pauses. I have not had this problem at all. Could be the sampling rate, or perhaps the battery was low. For me this unit has performed great. I have over 15GB of music on it. Over 200 CDs so far. I use this unit every day, and it works great. Its great for moving large files between computers too. Sound is excellent. The line level output allows you to use it in your car, and through a stereo system. Pros: HUGE storage space. I expect to fit all of my 350+ CDs on it with room to spare at 128k. Line Output is useful. Backlit display nice for using in dark rooms. Easy to install, and transfer files. Cons: The controls are not that great. Easy to use, but they feel cheap. Have had trouble trying to back up the data from the unit to my PC. MS Backup seems to have trouble doing this. Since it is a hard drive, I am worried that all my music will someday go bye bye. Battery life can be an issue. It specifies 8 hrs, but its really more like 4-6 if used constantly. 8-10 if used more sparingly. All in all I am very pleased with my purchase. As I said before I use it every day. My CDs collect dust now as I have burned most of them, and have them in my pocket. On: 2002-04-29
I purchased this hunk of junk 2 days ago. After putting about 3 GB of music on it and listening to it, I was very excited about having it. Worked perfectly. I got up the next morning to use it and it was toast. Didnt work. Had errors, power supply is all messed up....couldnt do a thing with it but throw it against the wall. So, I took it back, got a new one and had the same problem. Please do not purchas this product. It is an absolute piece of junk and Archos should be ashamed of themselves for putting it on the market. You will never get any tech support....and you will be VERY disappointed if you waste your money on this. On: 2002-04-29
My wife bought an Archos Jukebox 20. I plugged it in, spent a few hours copying files over, and waited for it to finish charging. When it finally finished charging, the display read "HD Error" and the unit refused to do anything. We returned the unit immediatelyMy wife wanted to try another one, so we bought another unit. AGAIN, I plugged the new unit in, spent a few hours copying files over, and waited for it to finish charging. When it finally finished charging, the display read "HD Error" and the unit refused to do anything. I have never had something not work out of the box before Do you want to risk these problems? On: 2002-04-26
I have had this for about 2 months. It is very rugged. The sound quality is great (depending on the headphones/speakers). It is pretty simple to use. Ive dropped it from about 30 inches onto carpet and it works great still. Ive used it on airplanes and in cars. I listen to it to go to sleep. It is great to have about 300 CDs (so far) accessible to me at my fingertips. THe only drawback if I had to make one is battery life. It seems to be around 5 hours. I cant say it for sure. I guess volume and the quality of the MP3 has something to do with it. But for most flights/average road trips, this device cant be beat. On: 2002-04-17
I have had 2 Jukebox Studio 20s since December 25 of 2001. Both have malfunctioned, and there is no way to get in touch with Archos. Everybody I know who has had a Studio 20 has returned theirs to the store, and have opted to go with the 20gb Nomad from Creative Labs. I am going to return my Studio 20, and get the Nomad. At least Crative Labs has decent tech support. On: 2002-04-17
The idea of having my entire CD collection in my pocket is absolutely a cool idea. But the Archos Jukebox is not a way to get there. I received the Jukebox I ordered on Monday. It started to fail almost immediately. By Thursday, I could no longer fast forward through songs or move forward in the list of songs I had without the unit turning off. By the next Monday, I was completely unable to use the product. I was infuriated. Do not waste your money on this. Get a Creative Nomad. It costs more, but you get what you pay for. On: 2002-04-13
Despite a promising product with great battery life and storage, when you have a problem with the Archos company, better tell it to the Marines! The tech support email address on their website bounces back, the 800 number doesnt work, and they are in a permanent state of the busy signal on their only their known toll telephone number. What a disappointment. Hard drives on these units are easily damaged, but even when you are happily willing to pay fully for a repair, just try to get an RMA number. JUST TRY!!  by: Anonymous On: 2002-04-10
I swear this is the worst purchase I ever made... in my life... ever. It worked for like a month, before it stopped. The tech support employees are minions of Hell. I emailed them four times over the last month and a half, NEVER got a reply. Once they realized that I wasnt going to buy more accesories from there website in hopes of keepin my Mp3 player working, they stopped replying. I will admit that I hate Archos. I am very bitter towards them because they sold me such a terrible defective product and refuse to do ANYTHING about it. I am basically screwed out of the 450$ I have spent on it and being a teenager I dont come across money very easily it took almost six months to earn enough money to buy iy. I hate ARCHOS do yourself a favor and buy a burner... or creative labs, or Neo... just NOT archos. On: 2002-04-03
I just got my Jukebox last week and I use it almost every day, just wish the batteries would last longer. I put all my cds on it (about 105 cds) and I still only used 7Gb the only problem I have is what am I going to do with the other 13Gb of space I have. This is a great product. It is also nice that it works with Linux also.Update: Nov 21, Player is still the best thing I got. I have as of now filled it to almost 10GB of mp3s, I have no hope of listening to them all in a reasonable time. My only complaint is with play lists. if you want to rip your albums to play on it, do what I do, and have the ripper tack on the track number in-front of the name of the file. (it is that when it finishes with the list it bails out and you have to go back to the list and reload it, I usually keep all the m3u files in their own directory) also with the earphones, I have not found them bad, of course i can not tell the between a 128Kbps and a 192Kbps mp3 too. It also works great under Linux (use the usb-storage mod) I have put all my mp3s on it, deleted them off of the computers hard drive to save space there, and when I want the computer to play mp3s, I just mount the device on /mnt/jukebox and point xmms to it to play them. On: 2002-03-31
This product is a major step in the direction of personal audio devices. The big problem, and I do mean BIG is the operating instsuction book! I have never been so frustrated in my life in the electronics field. Nothing is clear, no step by step flow on how to do anything. I have recorded and erased hour after hour of music when Ithaught I was dooing it correctly. Audio quality is another story, however. Its nothing short of GREAT!!! HELP IS NEEDED WITH HOW-TO MAKE IT WORK  by: Anonymous On: 2002-03-26
Alright, this product works really good for about a month or two. Then it breaks. This wouldnt be so bad if Archos had a real customer service department but they dont. If you email them they wont reply and if you call them they wont pick up. They sent me someone elses broken Mp3 player as a replacement. IT has been one big disappointment after another. On: 2002-03-25
This is a great machine!Finally, no need to carry a CD player, and a handful of discs. For travel, on vacation or work, this is a great machine. It is no bigger than the transistor radios those of us in the mid forties can recall. It holds hundreds (yes HUNDREDS) of hours of music. They get there easily, after loading a Cd into any computer which then installs the MP-3 enabling program. Then, it is as simple as loading an audio disc, clicking onto the selections to be reproduced. Click and drag then transfers the selections onto the MP-3 unit itself. The neat thing about it is that then the music is in two places: On the computer and the player. The controls, while small, are easy to use. The greatest toy smaller than an Aston-Martin. On: 2002-03-22
I just unpacked the unit, very happy to start downloading my mp3 music, but... I have to wait till tomorrow to use it, because the unit doesnt work until the batteries are completly charged (not even with the AC Adapter). Opening the battery compartment is really hard. You need a screwdriver very thin, and the paint comes out easily. The manual is so poor that is almost worthless. Well, lets see tomorrow how this machine works. I feel like a child after Xmas when Santa forgets to buy batteries for your new toys and all stores are closed. Disapointing.  by: Anonymous On: 2002-03-21
Do NOT listen to the other reviews that complain about headphones, or how difficult it is to work with this product! This is the best MP3 player around. You need to buy a good set of headphones because the ones povided are poor quality. I purchased some panasonic headphones and have amazing sound and more than enough volume. The player is very simple to use. If you can work with windows explorer, you will have no trouble using this product. The rio riot has the same amount of memory and comes with a digital tuner, however why spend extra for a tuner? If you want a tuner and an MP3 player, buy the archos and a digital tuner and save .... If you are comfortable working with a computer this is easy to use. Dont listen to all of the complainers!  by: Anonymous On: 2002-03-12
This is the worse electronic equipment Ive ever purchased. Yes, it stores lots of files and youll have a good portion of your CD collection on the tip of your fingers. But that is after you have spent a couple of days trying to figure out how to work the machine. You need to read the manual for little things like turning the machine "off" -- no joke! I cant wait to return it and get a different one.  by: Anonymous On: 2002-03-12
I ordered this because I wanted the space. I was going on vacation and wanted hours of music for the flight. I got it two days before the trip. I let it charge overnight and the next morning it would not turn on. I changed to the second set of batteries and let them charge all day, still didnt work... Anyway, its been over a month since I bought the...thing and I have yet to hear a single note. On: 2002-03-11
Well I dont know whats up with it, but it wont work. Smells like something got fried last night while I was recharging it. The compact design is great but Archos needs to make the jukebox less vulnerable to damage...And keep in mind this is after the warranty...if you want something good take the Creative NOMAD. If you want something more compact then take the iPod, or wait for something else  by: Anonymous On: 2002-03-08
Much of the criticism is true: the documentation is disgraceful and the website is only marginally useful. That said, I have stored over 450 CDs on this thing. CDs that I havent listened to in years are now at my fingertips. We plug this into a Nakamichi desktop stereo in our kitchen and enjoy different music every night. Sometimes its 80s rock, sometimes its piano or broadway, and somtimes its Disney. No matter the mood, I now get much more out of my CD collection than I ever did with them sitting in a binder on the shelf. This thing is amazing. It works. The battery life is good. The display is fine but not great. The practicality is unbelievable.  by: Anonymous On: 2002-03-07
This is simply the best MP3 player you could possibly buy. I trailed round many shops in many places to find the best model, and this was it. Surely thats saying something. i do recommend using better software than was supplied with the player as twice the quality is available with the free windows media player from the microsoft website (320 kbs instead of 160).  by: Anonymous On: 2002-03-06
I have used my player for three months and have had no problem with it. It takes a while to charge and it does get warm ... I let it just do it and it has suffered no damage. I havent been changing battries, just topping off every day (dont believe that battery memory ... .. does not or ever did exist, except in very precicely timed discharge/charge cycles.) I dont expect a hard disk spinning at 3000 rpm + with a read head riding just microns above it to be happy being jolted about by a runner or such. I use a solid state (NO MOVING PARTS) rio mp3 for those activities. A 128 meg of storage works out just fine for that. I have some concern about ARCHOS as a company mainly because I know nothing about them or if they will last. Having said that I have a ton of stuff no longer supported by well known companies still in business. My stuff may as well been made on mars for all the support i get. I see a lot of ID ten tee complaints in these reviews.  by: Anonymous On: 2002-03-02
I want to buy an external drive that will double as a music player that can connect to my stereo system and my car radio. Archos (Jukebox Studio 20) & Creative (Nomad Jukebox 20GB) seem to have the appropriate products but (and I hope Archos takes note) there is no way on Earth I will buy an Archos after reading the reviews. No support and so many failures. The Nomad gets better reviews BUT it is out of stock everywhere. The Creative site dead ends when I try to buy it direct. Any suggestions? On: 2002-02-28
Finally a mp3 player to my liking. With 20gb hard disk I was able to store all my music and take it with me and enjoy my music all the time. However this lasted only for 3 or 4 months. After that time the machine stopped playing numbers. It would start a song and after 10 or 30 seconds it would just stop responding. Reformatted the hard drive, and put all my music back on the jukebox with the faint hope that this would solve the issue (mwuhaha). 5 hours later I still didnt have my music playing again. 3 weeks and 3 emails to archos later (still waiting for any reply) I ordered the creative jukebox. Hopefully that will continue to play.... On: 2002-02-27
Not long after I bought this product, it broke... The product is horrible for walking, or running. The hard drive became "bad" only three weeks after buying it, and I didnt do anything to cause it to malfunction. All in all I wouldnt buy this product again if I had to... On: 2002-02-18
This player is amazing, people like Daniel R. Einbund (in an earlier review) who say they are unhappy with the player because they dont like the headphones, should realize that they are buying and MP3 player, not headphones, of coarse the sound is going to be bad on factory headphones, thats not what they are selling. Dont go out and buy an amp for the headphones, just buy new ones. The Koss SportaPro are excellent quality headphones and are pretty cheap too! This MP3 player is amazing, 20GB capacity, really good sound quality (unless your using audiograbber to rip CDs!...go to http://encoding.n3.net for the highest quality MP3s possible), and those who say..."Without the amp, I wouldnt go for this unit as is." obviously dont understand they are buying an MP3 player...I think no audio player should ever come with headphones so that people will stop complaining about them and write stupid reviews.....ahem...Daniel R. Einbund. On: 2002-02-17
I bought the 20 gig ARCHOS Studio on Thursday and returned it by Saturday. When playing the thing on my car stereo via gold-plug input, it sounded like a darn cassette player. Ok great (I said), maybe it will sound better with a gold-plug input on a Yamaha 300-watt reciever. Nope, cassette player quality. Well I said, maybe I can run with it. Nope! It skips. Ok, maybe the quality will be worth it with 40 dollar Sony earphones. Wrong again, a Sony non-skip CD-ONLY walkman sounds better and does not skip while running. Ok great! Why am I paying all this money for it? HAVE NO IDEA. I have 60 gigs on my computer, I dont need to pay all this money for extra hard drive space, which is pretty much what you are paying for. Bottom line is, you get higher quality sound with other players. Oh and by the way, all my rips were 128 kbps, the same I use in my car CD-AUDIO player, the same I use when playing my files on my 300-watt Yamaha, the same I (now and will continue) use on my ripped CD-AUDIO CD-WALKMAN. Every meduim sounds better than the ARCHOS. Hey, remember, every player needs some sort of sound card-type device to produce the sound you hear from data. This thing is really small and has 20 freaking gigs in that little space. Do the math. What else do you expect from a device that bases its advertising on its hard drive space?
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