Apple iPod 20 GB White M8741LL/A (2nd Generation) By: Apple Average Rating: 4.0 Total Reviews: 96 More Information
On: 2006-01-16
I got the chance to test the mp3 waters when my venerable Sports Walkman gave up the ghost, and now that my 44 year old eyes are making it hard to focus on close objects, the iPods clear, large screen seemed a better choice; however, I wasnt sure about spending hundreds for a new iPod, so I got a used iPod: a second generation 20 gb wonder, at a fraction of the cost of a new iPod. Not only does it sound very good -- almost as good as any portable cassette player I ever owned -- but it is a paragon of attractive design. The original headphones were damaged and the battery will be spent soon, but otherwise the iPod was in excellent shape, even the scratches were few and minor (the original owner admonished me to always use the black belt clip carrying case Apple includes with each iPod.)
I replaced the headphones with the AUDIO OUTFITTERS SX50 ezEars Earphones for the Apple iPod, which are comfortable and for the price (less than $30) sound excellent. The only beef I have with the sound is that certain guitar tracks -- especially Jeff Beck for some reason -- seem unusually quiet (this is very rare though.) The battery can be easily replaced these days through a number of reputable sellers but for now the battery serves well enough for my needs (mostly jogging.)
The iPod is so intuitive to use that you dont even look at it while jogging: if you want to change a song or adjust the volume, just reach over and touch the wheel (great for older eyes.) The music will briefly skip on occasion if you are running hard, but its not serious unless you are a devoted audiophile. The FireWire data exchange and charging setup is fast, effortless and reliable (Im using iTunes and a Mac though, the reviews Ive read here indicate PC users are having a much tougher time, or were a few years ago.)
My used iPod earned pretty good marks for a device that is supposedly outdated. If you dont need to be on the cutting edge this little device can offer you real value for your money. Its time to finally say goodbye to the Walkman for good -- what am I going to do with all those tapes?
Cons? Ive become a podcast junkie: I hardly listen to the radio anymore, whether Im in the mood for music or chatter. Ive also become an iPod accessory addict. For an iPod this old you can get extras for a pittance (today I got a half dozen skins for 14 bucks, including shipping.) For jogging with this iPod get a XtremeMac(XTM-IPS-SPW-10)Sportwrap for iPod, its not fancy but it works. Ive also found myself lusting for some pretty expensive headphones, and maybe a mod or two . . . these things are like a musical addiction.
One quick sidenote: when you recharge your iPod, the best way to prolong your battery life is to use it for a few hours (optimally one or two) and then recharge it afterwards (for example, after excercise or a commute.) The worst thing you can do is to drain it completely and then recharge it fully. This seems counterintuitive when compaired to other electronic devices but all the data Ive been able to find confirms it.
Addendum: Ive been using this iPod for around 9 months now and if anything my opinion of it has only improved: the battery life has always been short (around 4 hours) but has not degraded in the time Ive used it, so Ive yet to need a replacement. I dont know if this would save battery life or not, but I pretty much leave my iPod plugged into some kind of outlet all the time: either my Netalog TransPod All-In-One - Power adapter (car) + battery charger when its in the car or Apple iMac G5 Desktop with 17" M9843LL/A (1.8 GHz PowerPC G5, 512 MB RAM, 160 GB Hard Drive, DVD/CD-RW Drive) when its at home.
Ive encountered only three problems: it sometimes (rarely) skips while running, it froze once (a kid showed me how to reset it), and once while driving the light decided to stay on at night (again, a reset solved this.) I also find Im using the clock, alarm, calendar and even the brickout game frequently. Pretty high marks for the little machine, and Ive come to really like its looks -- even more than the newer iPods. Im very happy with this purchase.  by: Anonymous On: 2004-07-21
I really love my Ipod. It has the coolest UI ever. I figured it out in no time flat.  by: Anonymous On: 2003-09-12
As a long time PC/Windows user, Ive always been impressed with Apples equipment, but also always at a distance. After purchasing my new iPod, Im wondering why I dont have more equipment from them. This product is one of the first Ive purchased in some time that delivers exactly on its promises, worked immediately out of the box as expected, and was just too fun and easy to use. In fact, it took longer to install the FireWire card on my PC, then it did to install, configure and start loading songs onto my iPod.Im sure you can read the features this iPod offers elsewhere, but let me tell you that all of those features are indeed included and this device performs extremely well and plays songs as well or better than any other device Ive owned. In fact, if youre anything like me, once you start using an iPod, youll wonder what you did before. Playing music from CDs, even my personal mixes, now seems so antiquated. Assuming you decide to purchase this, here are a few tips: 1) consider the 40GB model. Now that I have this, I wonder if more might be even better (Im nowhere near my 20GB limit, but more is always better, right?!), 2) consider adding an auto power kit for recharging from the lighter for long trips, and 3) very seriously consider getting the FM transmitter to play iPod tunes over any FM radio (Belkin makes a great model for about $30). After that, the hardest decision is which songs to load up and play first. Enjoy! On: 2003-08-06
I will make this short..yes, it is user friendly and simplified compared to other mp3 players. BUT it is almost TOO simplified. here are some of the things it lacks. - No Line In jack for recording - No USB capability (except for the new version, but that requires you to buy and adaptor - Cannot drag and drop files like you can on the Archos Jukebox 20Gb (requires Matchbox to modify files on player) - a bit pricey compared to other mp3 players - Its Apple, enough said.. - only can create playlists through Matchbox - since it is firewire and most people dont have firewire cards you much purchase one, but not only that if you ever want to use it as a portable swap drive to share files, the other computer would need the card too. On: 2003-07-08
I just recieved my iPOD today, and think its amazing. It is small compact and easy to navigate. The only "bad" things about it is that it picks up fingerprints in a heartbeat, but other than that it is pure perfection. On: 2003-07-02
Watched my friends play with their Ipods for the last couple years, never caught the bug. Finally bought one. WOW! Scary how obsessed you can get about an device. It ROCKS! First off: I like the older design better then the "new" one. Apparently so do a lot of folks (according to various web pages comments section). The only negative is the Music Match software. It seems intrusive. Found a better program online: EphPod. Much simpler to sync and edit with. Do a Google search and youll find it for FREE ;-) Also, now you can find a replacement battery for the Ipod for about $... bucks(for a while there, if the battery died on you the replacement was only avalible from Apple and cost almost as much as a new Ipod). VERY HAPPY WITH IT. Absurdly so. Annoying really ;-) On: 2003-06-15
I did quite a bit of research before purchasing the 20 Gig Ipod from Amazon. Set up using the firewire connection was a breeze. The transfer speed is amazing. I myself like the musicmatch software, it has worked great for me. I have loaded all of my MP3s and ripped all of my CDs that I wanted onto the IPOD and I have used under 5 gigs. The storage capacity is incredible. I have gotten attachments for the Ipod to work in the car and with my home stereo. Both work great. I would highly recommend this mp3 player to anyone in the market for one.  by: Anonymous On: 2003-06-07
Dont listen to all the other comments complaining, the ipod kicks! Its so simple. Ive had to problems with anything. I have a Gateway laptop, it works amazing with it. You will not regret purchasing it. Also, to the person who said musicmatch was a terrible program, Ive been nothing but happy with it. It works so smothly and its very easy. Buy the iPod, you wont regret it.  by: Anonymous On: 2003-06-05
Weve had our iPod for a number of months now, and it is hands down the handiest musical device we own. You can connect it to your amplifier, plug it into your cars tape player, or if you only have a radio tuner, you can even pick up an add-on FM transmitter. Plus, its great for blocking out the snores of others while on business trips. Music playback is superb. 20 minutes of cached music (anti-skip) makes the battery life phenominal. Hard drive reads are quick. 10+ hours on a charge means itll last all night. Firewire connectivity gives fast music download. I loaded 10 gig of data in about 20 minutes (Mac Version). On: 2003-05-28
THe four pin fire wire port on PCs is totally inadequete for transfer of files and dont trust the apple adapter that comes with the IPOD.It will drain the battery of your IPOD in a matter of minutes. Purchase a 6 pin fire wire adapter card and plug your IPOD into it.I installed a belkin model that installed instantly on my HP pavillion notebook.It recognized ipod and the transfer process was facilitated. Contrary to instruction book your IPOD will NOT "automatically" tranfer your files. Apple is coming out with a USB2 version because of this problem with 4pin firewire ports on PCs  by: Anonymous On: 2003-05-27
My computer is a Dell, 333MHz, PII, with LOTS of memory and a 40 Gig HD. Ive installed two FireWire cards. The machine can see the iPod -- it shows up as Drive F. I can even move files onto the device with Windows Explorer and copy them back off to another location. Of course, the iPod cant use the information that isnt loaded using the MusicMatch interface. But that is the end of communications with the little toy. At times, the little icon in the taskbar even showes that it is connected. But it sits for hours with the "do not unplug" sign flashing.Two days of struggle and it is going back... On: 2003-05-26
Bought a sony mp3 to start, but with the memory sticks I could only have 50 or 60 songs. So I upgraded to a 20gb ipod. Very easy to use, I highly recommend it to anyone. I use Windows XP and have had no problems. Loads fast, sounds great, and holds a lot of songs. On: 2003-05-19
The first ones hard drive corrupted with only a week of moderate usage (on the train in the a.m. work commute). Replacements battery kept dying after only a song or two. The third one now lasts through about one song before the battery dies - despite my following all instructions on Apples site. Apples site leaves a lot to be desired too in terms of finding the right technical support. You are wasting big bucks if you purchase this product.  by: Anonymous On: 2003-05-17
Im thoroughly impressed with the iPod. Im using it with an ancient Dell laptop (well, 3 years old is ancient in terms of computers) running Windows 2000 Professional. My iPod works with the laptop flawlessly, and its great being able to take my entire music collection with me on my hour-long commute each way. Its got a beautiful design, and it works very well. Youll be impressed too.  by: shanx On: 2003-05-11
The iPod I am reviewing is the one Apple launched recently (late April 2003 I imagine). It is as good as the original pods, but now supports more Windows systems. THINGS TO NOTE: (1) Lot more storage -- 20 gigabytes for my device (30 GB also avail) (2) Much lighter, thinner, sleeker (3) The play/pause buttons are now on the top instead of on the side (more convenient) (4) The user interface is better, the main menu more convenient, you can now build playlists of favorite songs right on the iPod instead of only on a computer. MINOR GRIPES: (1) Seems that in making the new units more svelte the battery life had to bear the brunt of redesign. I am told older iPods could have lasted up to 12 hours, but my new piece lasts to a max of 7 hours (hope Apple fixes this with the next release). (2) The control buttons molded into the surface of the unit are actually touch buttons. And in being that, they are not too efficient/sensitive, takes a bit more of a press than I would like to administer on a thin device. SUMMARY: Despite the minor grouses, Id recommend this player in a blink. Perfect bang for the buck.  by: Anonymous On: 2003-05-07
This is getting rediculuous. I was reading the reviews on my beloved I-Pod and was shocked to find so many negative comments. I mean, the guy who last reviewed the i-pod was rambling on and on about how awful it was that he could not play 2 CDs randomly and mixed at the same time. Just create a playlist! Or else grow up, I mean come on! who really needs to listen to 2 out of 6 CDs, and not the others, of the same artist, randomly without switching tracks manually or creating a playlist?Heres the bottom line: The I-Pod is by far the best mp3 player on the market, and everybody knows it. All these reviewers whining about stupid little faults are ignoring that the I-Pod is the best player there is, period. I seriously doubt some of the ridiculous statistics quoted below, like 1 out of 5 ipods has to be returned. Where the heck did they get that one, the national enquirer? Or else they obviously dont understand how to use the software properly, or refuse to use the software given for some stupid stubborn reason. Just buy an I-Pod, you wont regret it!  by: Anonymous On: 2003-05-07
I have had my 20GB iPod for about 3 weeks and it is a wonderful product except for the price. It looks nice and stylish. Quality is excellent, the earphone set is good but the pads can be better. I replace the original earpads with a $2 set from Radio Shack. One thing that I dont like the ipod is that all parts are non-replaceable. The battery, the hard drive, the electronic part... I am concerned most about the battery. Battery will die overtime, its capability of keeping charge degrades over time. The hard drive is also tends to fail overtime. It is a matter of when not if and it can happen within a year.  by: Anonymous On: 2003-05-04
I had to return my 20 gig because it would not always recognize the firewire port, but with my new 30 gig I dont have this problem. I love the iPod, its packaging, its appearance ( crazy sexy cool) but I sincerely think for basically the same price you would be much better off buying the 30 gig model. Please see my review of the 30 gig for more specifics. I think a lot of the 20 gigs were returned to Apple for problems of one kind or another ( roughly 20% I heard). But the newest model is by far a superior product with improved features and earbuds. The storage and sound in any model is excellent and the ipod certainly beats all other MP 3 players hands down no matter what model you have. The older models like this do have longer battery life if that is important to you, but the newer model has more storage and is smaller and sleeker with better controls. Your option, but I do recommend iPods for everyone. I had no problem returning my 20 gig, and I immediately purchased another without reservation. Like anything there are always a few bad apples in the bunch ( in any product line). A lot of people knock the Musicmatch software but if you go through the tutorial it works fabulous and has a lot of features that come in handy, like supertagging. In the newer ipods there are no separate Mac or Windows models, each iPod has both mac and win software included. heres another great reason to opt for the newer model,it has the ability to cue songs on the go, unlike the 20 gig model here. Ipods rock in any form - get one - a great investment if you want to store and listen to your whole music collection and have room for future tunes, too. Ipods make excellent gifts!!! On: 2003-05-02
I absolutely love my iPod. I mean LOVE it! I use it everyday approximately 7 - 10 hours a week, and Ive had it for months. It sounds great. Its small. Its awsome. Many other good reviews have already been writtien about the iPods features and supposed bad points. Id love to refute some complaints Ive read, but Im going to limit my review to whitch amount of MBs is needed for this unit.I own the 20MB. Let me assure you--its more than enough memory. I have mp3s on the thing that have been on there since the day I bought it. I have yet to exaust its capacity yet. In my mind, the 10MB is just a tad too little while 30MB is excessive and unnecessary. 20MB is plenty, folks. The only way I could see 30MB being absolutely necessary is if you want to use none of your PCs hard drive for any mp3s whatsoever. But that just isnt practical. Usually the way it works is you have 20-40MB on your hard drive and once youve compiled and organized a full collection of an artist or a playlist youd like to have on the iPod, you then load it onto it. I admit, if I were buying my iPod again, I would go for 30MB; thats just my nature. But its completely unnecessary. 20MB is a dream. 10MB leaves you wanting. Enjoy!  by: tordonoffon On: 2003-05-01
I was wondering why all the less than enthusiastic reviews of this wonderful mp3 player. Then I realized. This is the windows version. O no wonder. I am sorry you should have bought a MAC. That said Apple just put out a new iPod that should be more bi operating system and it addresses the problem of not being able to make new playlists on the road. And for you windows people it has SOLITAIRE. You know Linux for productivity. Mac for art. Windows for solitaire. The iPod is getting better all the time. I LOVE MINE. On: 2003-04-19
I bought a Windows 20Go Ipod about a week ago. I almost got another MP3 hardrive player when I saw the price of its opponents and the extra features they proposed. I told myself they could not perform as flawlessly as the Ipod is supposed to be. Well... I finally found out that actually 1 Ipod out of 5 has to be returned to Apple!I tried for 4 days to make my Ipod read my mp3 files (because the Apple product does not read anything windows, do not ever rip your CDs with Windows Media Player). I finally returned the Ipod to find out that that the store was less than surprised... They first did not want to give me another one because Apple changed its policy! I guess it became too costly fot them to handle such a huge amount of bad products. I was lucky to buy my Ipod using a debit and a credit card... The store finally found it easier to deal with Apple than with me. I so went back home with a brand new box... This time I discovered that the Ipod does not want to be add more than approx 20 mp3 at a time... You imagine how long it took me only to put a 1000 files into... And it is supposed to have room for 4000. It now read the songs (the previous one just skipped 20 to 30 songs at a time...). But this is really annoying to have to hard reboot the Ipod every 30 minutes as it freezes due to some unknown internal crisis (it took me up to 4 attempts to put a mp3 directly made out of a CD into the Ipod...). So Be Lucky or Beat It.  by: Anonymous On: 2003-04-17
Generally a great available product. Few minor problems:(1) Firewire connecter plug to iPod is very slippery and the connection is very tight. Would need a plier or screw driver to disconnect it. Generic firewires are better. They are inexpensive. (2) Shinny rear and side casing is great. It is easily become dirty with finger and hand prints. A coating on the casing to prevent the miring would be nice. (3) Standby battery life is a serious problem: it is completely discharged after leaving it for 2-3 days. Upgrade v 1.2.6 may have solved the problem. It is a software problem.  by: Anonymous On: 2003-04-13
I recieved this as a gift three days ago. The iPod itself is a well-designed and high quality mp3 player. It comes with a nice pair of headphones, an economical remote with a built-in clip (I liked this especially), a DC power charger, a FireWire cord, a pleather carrying case (which was also a nice plus), instructions, warranty, and then a MusicMatch Jukebox disk. Stay as far as you can from the disk. Keep it in another room, or, preferably, under Yucca Mountain where nobody will come in contact with it. This software is truly poisonous. The moment I got the iPod out of its stunning packaging, I plugged it in for four hours to charge, then downloaded all of my music to it. I had small problems with this, when the software wouldnt read discs, but otherwise it was fine. Now, when I try to update the music, MusicMatch wont recognize the iPod. Im going to get EphPod.  by: Anonymous On: 2003-04-10
Where do all of these effuscent reviews come from? ive never seen such blind adoration of anything; it reminds me of a cult.In any case, i just bought the 20G ipod the other day. For once i didnt shop around and i just trusted my friends raves concerning the iPod and dove into [money]worth of impulse buying. ill never make that mistake again. To be fair, the iPod is sleek, sexy, small and lightwight. The packaging rocks, the documentation rocks, the interface (at face value) rocks. The size is the same as any other Jukebox of the same size. So lets not rave about that. Some people have complained about the earphones. If you spend 500 on an mp3 player, buy yourself the earphones you want and stop yer whining. There are no batteries so if you run out of juice, yer done. Having said that, they claim an 8-10 hour battery life, it takes 1 hour to recharge 80%, 4 hours for 100%. i can live with that. The charging adapter is a little square rectangle, not the hideous clunky adapter im so used to hating. The silver case smudges. Get over it. People who worry about smudged cases are far less cool than people with smudged cases. i copied hundreds and hundreds of songs in 50 minutes. Wow. Then again, i dont see why im so important as to not need to wait overnight. But hey, ill take it. MusicMatch stinks. Fine. Personally speaking, i manage my mp3s on my own. All i need is a program that facilitates copying the mp3s from a certain directory to the iPod. MusicMatch did that on the first try without any problem. If you dont like MusicMatch, use another program to manage your mp3s and just use it to transfer new songs. (i admit ive only loaded it once and ive read reviews that mention the long amount of time it takes to make incremental updates. Then again, some people make it sound like they plug it in every day. i dont need that much instant gratification.) My BIG gripe is how music is organized. Your options are Artist, Album, Song, Genre and Composers and these are set in the ID tag in each mp3. So you have to have these set correctly. Personally speaking, i arrange most of my mp3s by album, but i have a large folder of "singles." These all fall into their own individual Artist, Album and Song categories. i would far prefer the iPod to replicate my directory structure. Now i need to go through 8 gigs of mp3s and clean up ID tags. Which leads to the biggest failing of the iPod. You cannot queue up songs. You can play all songs from any of the above categories (artist, album, etc) but thats it. People point out that you can create and save playlists from your PC, but when im on the subway and i want to play 2 of band Xs 6 CDs in a combined setlist that shuffles, im SOL. Personally speaking, i AM so important that i should be able to listen to what i want, when i want. Sorry, i didnt buy an mp3 player to make me cool. i did it to listen to the huge amount of music that i own whenever and wherever i want. If i cant mix and match music on the fly, whats the point? im especially amazed that Apple just released an update to the firmware and it doesnt address this GLARING issue. Its the most expensive player out there, get with it! If this problem was solved, id be far closer to raving about the iPod. Honestly, once youre listening to the music you want to listen to, its great. The screen is large and easy to read, even if it does cut off long names. (An easy problem to solve with a firmware update, i would think.) Volume, forward/backwards and pause are all easy to use. i have no complaints. im not saying that other mp3 jukeboxes are better. But dont fall prey to the overwhelming and, to be frank, unjustifiably manicly adulate reviews of the iPod. Look around and make sure you get what you want. Theres a LOT to like about the iPod, but counter culture cred doesnt eliminate its glaring and legitimate issues. On: 2003-04-07
I have had my 20gb IPod for about two months and it becomes more valuable to me each day. It is truly the best audio device I have ever bought and certainly outclasses every other MP3 or CD device on the market. Apples design is perfect.The MusicMatch software that comes with IPod frustrated me at first, but now that I have experience with it, it is a fantastic complement to IPod. This software is so feature packed, there isnt anything it wont do. I was concerned about the price of IPod at first, but when I looked in my drawer and counted all of the other devices I had bought and had been unsatisfied with, the price made sense. If you want to have your entire music collection, lectures, personal recordings, and whatever with you at all times, this is it. You will never run out of space. I have almost everything audio that I own on IPod and it isnt half full. A must buy product. On: 2003-03-22
Honestly if you want the best, you want the iPod. Yes there are cheaper PC solutions but I would trade my ipod in for any of them. Ive found that many of the PC versions are larger and have less battery time. And with all the stuff I have in my pockets space is essential. And besides isnt always cool to show your friends you slick and shiney MP3 player rather than a clunky and grey one. I do believe that slick is the word that encompasses everything about the ipod. The menu is very easy to follow. I would recommend, however, along with every other review to ditch Musicmatch. I purchased Xplay, and the new verion 1.1 is better than ever. You can drag and drop or just sync. While it costs more money I can strongly state that it is worth it. I would also recommend a case because you have to keep your ipod shiney. ;) So in short buy an iPod you wont be dissapointed. 20Gig of songs all at my disposal has revitalized my appretiation of music and im sure it will do the same for you.  by: Anonymous On: 2003-03-19
I bought this three months ago and it is the best audio investment I have made, ever. I cant say enough about the iPod. The Musicmatch software works just fine with my PC. I just plugged in the firewire and started downloading. Luckily my Compaq computer had a firewire port built in. Ive only filled up half the thing so far and I have at least 2000 songs loaded in. It has great sound quality, I can play it through my computer, through any of my stereos, through my car stereo. The controls are easy to use. It is compact (the size of a pack of cigarettes), it charges easily by just leaving it plugged into my computer when not in use. It comes with a handy AC adapter to charge it if I take it on vacation or on the road. No need to replace batteries. It holds a charge for 10 hours and charges fully overnight. I use it when I am working out, when I am working in the yard, anywhere. There is plenty of volume. I dont even need to turn it up to full volume to hear good quality sound over the noise of my lawnmower engine. It has a "shuffle" setting on the "song" mode so I can plug it into my stereo at home and listen to song after song, never getting a repeat. This funcion is great for parties. It beats the hell out of a 200 CD changer. You can create playlists and store them, listen by artist or by CD title. It is expensive but worth every penny. The case it comes with is sturdy with a solid clip to attach to your belt. But you can put it in a shirt pocket just as well. Ive never experienced any skipping with it. Apple Computers do nothing for me. I tried em. But this iPod for Windows is the best thing since sliced bread.  by: Anonymous On: 2003-03-11
The iPod 20GB with Sony MDR-EX70LP headphones keep my 1.5+ hr commute sane. The Sony headphones passively block much of the noise and mobile phone talkers on the train, and the 20GB iPod keeps over 5000 tunes in my pocket. Once Apple figures out a way to create playlists on the fly, the iPod will be perfect! On: 2003-03-11
Where is the FM tuner? Microphone? Tivo like buffered FM radio? How about a replaceable battery?For this price Id expect a full feature set.  by: Anonymous On: 2003-03-07
I cant believe people have actually complained about the iPod! I read all the negatives & the cons about this mp3 player and let me just address a few..the size - the size of the iPod is about the same as a pack of cigarettes.. traveling with this would be extreamly easy.. you would need to bring the cables (yes) but the size of the attachments wouldnt take up any space at all.. about as much as a pack of cigarettes and a lighter. the sound - the sound on the iPod is simply amazing! Compared to the sound of the other mp3 players you cant get any better than this. The sound is MORE than loud enough to drownd out background sounds, with EXTRA volume to boot! the headphones - earbuds can be a bit uncomfortible if you wear them for an extended pair of time, so my advise would be, if you plan to wear them over (lets say 3 hours) invest in a decent pair of headphones.. but for occasional wear.. they arent so bad.. (Apple even gives your earbuds an extra set of covers!) the price - umm.. sure you could buy a cheeper mp3 player but you would be missing out on the most sturdy, sleek, top quality players.. in this case - you GET what you pay for! the space - you can fit snugly 8,000 - 5,000 mp3s on the hard drive.. the player comes with 18 gigs of free space with contact list, games, and other interesting little tid bits installed.. music match - some people have complained about this.. but for me it was completely simple.. there isnt anything complicated about the set up of the iPod or the downloading process. battery life - when you get your iPod, charge it a little while you are setting up.. I did this and 4 hours later I only have 1 line drained from my battery life.. This little beauty is well worth its price and even then some, I would say.. It sets up VERY quickly and in about 10 mins your downloading music.. over all 5 stars is too little to rate the iPod.. I would reccomend it to everyone.. from the fist time you hear it.. you WILL be hooked! On: 2003-03-01
Although I read the reviews saying that the iPod wont work with IBM Thinkpad laptops, under WinXP, I couldnt resist buying it, & luckily found that it works just fine. My T30 thinkpad connects perfectly to the iPod using an Adaptec Fire400 card, & transfers audio & data files in incredible speed (CD in 10 seconds or less).So, if you have a Thinkpad, my advise is to give it a try, this product is worth everything! On: 2003-02-28
After spending many many hours copying my CDs to my computer, I decided that I needed a gadget to bring my tunes with me. After downloading a free version of ephpod from the internet, I was able to copy my songs to my Ipod. Now I am able to take 20gigs of my songs with me to work everyday. I use Tivolis PAL radio to play my Ipod at work. After a couple of months of use, I am completely happy with my purchase. On: 2003-02-26
...Ive been jogging with this everyday for a week - no problems. I got the 20gb model and it JUST WORKS! The menu is intuituve, it works smoothly, and its very light for a 20gb mp3 player. I think I agree that perhaps the Musicmatch Jukebox software (which comes with it) might not be the EASIEST to learn, but if you bother to spend 30 minutes playing with it, and if you use the Help menu, you can use everything you need. As software goes, it does EVERYTHING. If you still dont like it - you can buy other software - such as EphPod or XPlay. I also bought a great carrying case, with an armband from Marware Inc. (Unfortunately, Amazon doesnt sell it, but you can visit their own website). I had other mp3 players, and they just do not compare. Just do it! On: 2003-02-26
Ive had no problems with MusicMatch. I recently got my iPod so Ive only dealt with the latest MusicMatch version, 7.1. You dont have to create playlists since you can play songs by artist, album, or genre. I have Windows XP and the iPods detection was seamless. MusicMatch takes a little bit to get used to, but once you do, its easy.Yes, a stop button would be nice but all of the other nice features outweigh it. On: 2003-02-13
Subject: MusicMatch Vs. Xplay Vx. ephpod + audible.comGreat mp3 player! But MUSICMATCH(MM) just doesnot and can not match! After a day of trial and error on the MM, I finally gave up. The core simplicity brand image that apple tries to promote have been badly damaged by this software. After reviewing other peoples comments on the software, I think I will try to summarize my experience. I have a ipod for windows. Thus, two alternative are available -- Xplay and ephpod. Xplay -- Its value add is in the compatibility of using Apple filing system IPOD on Windows (eg. it allows interroperability between apple, and window file system). Other than that, it is Extremely simple to use - click and drag, and of course it costs. Ephpod -- It is also very intuitive, and it is free. It is also a good software. (I had couple glitches at the begining, but nothing major - heck it is free). Has more functions. I would say both software are all good choices (all have goods, and minor bads). I am surprised on little mentioning of Audible.com. Here is my input.: audible.com (it is encripted audio format for like book on tapes). Currently, it is only supporting MAC IPOD (no window). Thus, the safest way is to have a MAC Ipod and get Xplay to talk to window system. Or, recently released (2/9/03) ephopod beta ver. 2.6f, which it indicates support for audible.com (havent tried it yet). Wrote an email to audible, they say the window support will be announce soon (end of Sprint...). Eitherway, MusicMatch is just a brand breaker for Apple (where were the apples consumer test group or QA? - how can they let this one slip?). Xplay or ephopod are cool. If you opt for simplicity, get Xplay -- very easy to use. If you want freeware or dont mind it, get ephpod, more function. I also wish ipod can operate on battery (although it might make it uglier). I travel quite a bit. carrying another adaptor or cables is just too cumbersome. with battery, you dont need recharging, but just replace them.. easier, -- On: 2003-02-11
Just to give some advice about jogging with the iPod, since other reviewers had problems ... I used to have the lockup problem as well when jogging with the iPod. However, Ive found that if you wrap it in something reasonably shock-absorbent (e.g., a woolen cap) itll never freeze up. If youre encountering the problem and dont mind some extra bulk, its worth trying.  by: Anonymous On: 2003-02-10
Pros: Lots of capacity and a very slick UI. Cons: Does not work reliably with the IBM Thinkpad and WinXP. The unit would freeze up anytime I tried adding new music. I would constantly have to reformat the iPod and install everything from scratch. What a pain! I had to return it. Wait for the next version. The iPod is a terrific idea, but the implementation comes up short. On: 2003-02-10
The 20GB iPod is truly a wonder of design. It is tiny, lightweight, gets great battery life, and has a fantastic ergonomic design.Syncing MP3s is very fast. If youve ever transferred MP3s to a USB MP3 player, such as the Creative Labs Nomad Jukebox, you know what I mean when I say that doing so is painful. With a Nomad Jukebox, I would set it to sync before I went to bed. With my iPod, I let it sync while Im having a quick lunch. Its so much faster! My primary reason for loving the iPod is that it is so portable. It is smaller and lighter than any other MP3 jukebox available. I always get at least nine hours of battery life out of it, and usually ten or more. I use it when I ride the train to work. Its perfect for flying across the country or around the world. Ten hours of battery life covers all but the longest of flights. There are two downfalls of the iPod, which prevent me from giving it five stars. The first is a software issue. Apple sends you MusicMatch for use with a Windows iPod, which has a horrible user interface and is very slow. For encoding MP3s, I use Exact Audio Copy and LAME, resulting in better MP3s. For transferring the MP3s to the iPod, I use EphPod. All of these are freeware. The end result is much faster downloading to my iPod. The second problem with this device is its price. The Nomad Jukebox, which also is 20GB, is currently significantly less expensive than the iPod. However, I think that the size, weight, and battery life of the iPod make its increased price worthwhile. If you have a smaller budget and dont mind some drawbacks (larger, heavier, significantly lower battery life, slower to transfer), consider the Nomad Jukebox instead. If you can afford it, though, I highly recommend the iPod. On: 2003-02-07
Regardless of whether you have PC or a Mac, this is the best MP3 player out there. Period. I have over 1000 songs on my ipod and Ive had it for over 8 months and I still use it everyday. Trust me, I could go on and on- this is an amazing little machine! On: 2003-02-03
I bought an iPod yesterday and will be returning it today. I could have lived with all of user interface problems with Music Match jukebox but one thing was a showstopper for me. You cant queue up music in the iPod itself. It expects you to make playlists using the MMJB software and then transfer them to the unit. I dont know about all the other iPod users, but I prefer to look at what music I have on my MP3 player, and then queue it up whatever way I want for what I feel like listening to at the moment. My old and clunky Nomad Jukebox (first version) lets me do this and I couldnt imagine having a MP3 player without it.Apple keeps releasing software updates with video games, contact databases, and calendars rather than working on improving the MP3 player capabilities. I think this is something to think about since this unit is a MP3 player and not a Palm Pilot. On: 2003-01-29
I bought an Apple iPod 20G (Win) for my girl-friend for Christmas. She has an IBM T30 with WinXP so I also needed to buy her a Firewire card. Since her laptop is probably one of the most standard laptops on the market, it didnt occur to me that it might not work.First, I bought a Firewire card from Tekram which I had heard was selling the best Firewire cards on the market. After wasting an awful amount of time trying to get this card to communicate with the iPod we had to return it. Then we ordered the Siig Firewire CardBus that IBM.com are selling from their ThinkPad accessories page. However, not even with this card were we able to connect her T30 to her iPod, and we had to return this card too. As a last attempt we ordered Unibrains FireCard400 that Apple is selling in its own online store. To make sure it would be able to communicate with the iPod we also ordered a repeater with extra power supply. The result was the same. It has not been possible to get any support or help whatsoever from Apple. Since they obviously can not guarantee that it their products readily work with a high quality laptop, I strongly recommend all Windows users to not even consider buying an iPod. On: 2003-01-28
I got my iPod for Windows for Christmas and have been using it almost nonstop ever since. I have loaded more than 700 songs with lots of room for more. Its organization of songs/artists/genres is logical and easy to use with its simple wheel and button interface. Really slick. It even looks good!Unfortunately, Apple has chosen MusicMatch Jukebox for the "Winpod" interface. This software in no way measures up to the high standard of the hardware. After doing battle with MMJB for several days, I finally got totally frustrated with this clunky, awkward program and went looking for alternatives on the web. I downloaded Exact Audio Copy (EAC) and LAME to do my CD ripping and encoding and then set up Ephpod as my iPod interface. All are free for Windows. They take a little time to get used to, mainly because the are so loaded with options, but they all work together seamlessly and the result has been great music. Apple should do the right thing and get rid of MMJB as the default program for iPod. This terrific machine deserves better.  by: Anonymous On: 2003-01-28
When i first recieved this product, i thought it would be just one of the normal mp3 players. Boy! I was wrong. The ipod holds up to 4,000 songs! Plus, it has a phone book, a calender, and a game (this game can be refered to as "ping.") This mp3 player is so small and elegant it is perfect for anyone! On: 2003-01-27
Listen up..I have owned the Creative Nomad 20g, an Archos 10G, and the Rio 5000. I took them all back due to various issues such as User interface, software errors (I am a software developer and know an error when I see one), shoddy construction etc. I eventually decided that I would try the iPod even though it costs a lot more. Well folks, its worth every cent-the interface is great, the quality of construction is superb, and the ease of use, is well enough to make me go and try a Mac after 23 years with Intel PC and Dr. Bills OS, re-boot is the fix. If a Mac is anything like the iPod, have I ever missed the boat.  by: Anonymous On: 2003-01-26
As a "MacAddict", in my opinion the iPod is undoubtedly the best of its kind.j.nomograms  by: Anonymous On: 2003-01-24
I did lots of investigation before I bought my IPod. It really is the best. I am using the Adaptec cardbus firewire card and it works just fine. I bought the sports carrying case for my IPod and that helps to keep all of the little parts together. Its also great for travel. Long trips are no problem the battery really lasts! I agree with everyone else in that the music match software doesnt stand up to the quality of the IPod. Ive accidentally wiped out the contents of my IPod twice. Transfer speed is not as fast as they tell you it will be on the Apple website, especially if you are using any of the advanced functions like Volume Leveling. That took my download time from 15-20 minutes to 1-2 hours. Using the IPOD as a PDA isnt so handy. Getting the contact to the IPOD in V-card format from outlook is a real pain. We have two of these little babies in our family, and wed buy another one!  by: Anonymous On: 2003-01-22
The product has the best form factor and user interface out there for portable music players. Too bad the PC support is an afterthought. Id give this product 5 stars if it supported WMA and had real integration into Windows Media Player 8 or 9. WMA9, especially WMA VBR, is a great alternative MP3... smaller files, great sound quality & fast ripping/encoding. Even cheap portable players from Rio and Creative Labs support WMA. Jeers to Apple and their anti-Microsoft technology view.  by: Anonymous On: 2003-01-15
Easy to use. Had slight problem with firewire card but that is not an issue with the ipod. This is are very hard product to beat and is what I would have expected from Apple. Good Job !!! On: 2003-01-14
This device is the most amazing, useful, heavily used piece of electronics I have ever bought. Its form and function are outstanding, and its reliability is impressive.I use it at home, plugged into a wave radio at the office, through the stereo in the car. It is such a joy to have thousands of songs in such a tiny device. On: 2003-01-13
TO the "electronics fan from United Kingdom" that wrote in his review "If you must use a PC get a Mac OS iPod and use Xplay for the PC - nowhere near the simpicity of ipod and itunes, but you get to use win media player and dual mac.pc compatability for your ipod."What an idiot. Just shows how little Mac users know about their shiny little toys. I bet this guy thinks having to change a fuse is "like, oh such a hassle, what a bad interface, man, its a bad vibe, help". THE MAC IPOD IS EXACTLY THE SAME HARDWARE AS THE WINDOWS IPOD, FOO ! I know this because i bought a "MacOS" iPod (before the Windows version came out). I installed macopener software to read mac disks on my pc, installed ephpod to move the files, and hey presto, was up and runnning in under 20 minutes on my Windows box (which i didnt have to pay an arm and a leg for). This guy is an excellent example of the kind of attitude problem (all mouth, and no technical trousers) that gives mac users a bad name. On: 2003-01-12
First off, let me just say that the iPod is the best thing since sliced bread...and i am exagerrating just a little. Seriously, what strikes u is not its wonderful scroll wheel, or simple interface or the sound of the music it emits but the total awe strucking package. The smooth finish of the silver offset by the white front is only something Apple could invent. When you hold it in your hands, you feel special and it is even better if you order from Apple since u can personalize it. If you are in search of a mp3 player, this should be first and last choice. There is really no comparison...Now I want to address some technical issues. One reviewer said that this iPod will not work with a Maxtor Firewire card. This is completely false. I have one and use it and it works beautifully. What u have to do is install the driver for the external hard drive storage that comes with this card. Dont just let Windows automatically install the driver. I mistakenly did this and had problems connecting iPod with my computer. Then I FOLLOWED instructions and everything was fine. I blamed the iPod and was cursing its existence but realized that Apple would not make a crappy product. I looked in the mirror and found the error lied with me. Anyway, the iPod is trully special so pick it up but be prepared to spend alot of time transferring your CDs to it. By the way, MusicMatch is alright but it does take up alot of power so be prepared for computer hangups. Its ok...part of the software package...  by: Anonymous On: 2003-01-10
To suggest that nobody buy an iPod if they have some flavour of Windows is akin to suggesting that someone not purchase a BMW and drive around after a lobotomy; clearly one is needed if you dont adore this product. I have the 20GB version for Macintosh, and have to say that it performs superbly both as a Firewire (IEEE 1394) portable hard disk and a standalone music player. Many Windows users neglect to mention that it serves as a nice pseudo-PDA, with calendaring and contact features built into the >Extras pane. An excellent product, and recommended for audiophiles of all ages. If only it was around when Napster was..  by: Anonymous On: 2003-01-10
After installing the software that comes with the 20G Win-Ipod...I ripped 300+ CDs and tried to syncronize with my PC (Compaq 1.4G P4 with 1G of RAM running XP pro, FYI). No dice. Took three different firewire cards before I found one that works. Belkin, BTW. Even after various emails (48 hours for a reply) with MusicMatch support team, and deleting Easy CD Creator and some other software, it takes 12-14 hours to syncronize! Glad Firewire is so fast! I finally bought XPlay and can syncronize in 15 mins. Once that was dealt with, Ive found the Ipod to be awesome. Easy to use, 10 hours on a battery charge, its worth every penny. If you are afraid to experiment with your system, line up a freind who is tech-freindly...youll need him/her.  by: Anonymous On: 2003-01-09
For extended travel, be forewarned that the iPod is not as compact as you might think.I have the Windows version. I have to take the iPod, external controls (if I want to control the volume), Firewire cable, electrical wall plug, and earplugs or headphones. This is a lot of things that can easily get lost since they are each small. They also are all of interest to the TSA employees at airports, which is another nuisance. The supplied earplugs provide nice fidelity, but do not fit my ears. Oh, well. The iPod seems to run out of power very quickly when not in use. Recharging is common and a nuisance since it means the iPod is out of use during this period (typically about 4 hours). It is yet another item that has to plug into a hotel electrical socket overnight. Bring along a multisocket (preferably with a surge protector) wall plug while adding all of the iPod wires and plugs to your suitcase. Reviews that talk about how small the unit is usually are meant for people who take the iPod (and possibly thier earplugs) only to work or day travel. In fact, I plug the unit into speakers at my office, so that the unit really is easy to carry in this case. ...  by: Anonymous On: 2003-01-04
This is probably a great product if it happens to work with your system. Do not buy this product if you have the following setup: Windows 2000 and Maxtor firewire card. If you have some other setup then I cant guarantee it wont work for you. Customer support consists solely of a discussion forum where "users" can write *to each other*! I highly recommend you visit this page of frustration on the apple website before buying this product. On: 2003-01-03
Amazing capacity, gorgeous design, true ease of use. What youd expect from Apple, from the case to the packaging. Could not be easier to use, even on Windows.
Note for users of both windows and mac: you can use a Windows-formatted iPod on a Mac, so if youre not sure, you might want to buy the Windows version and reformat it later. Also, Windows users should watch out for poor PCMCIA firewire cards: I had a horrible time with my ipod getting files corrupted until I switched to using iTunes on a PowerBook...then it was sheer joy and my usage has gone way up. On: 2002-12-31
This is a great device. If you can get over big price and the supplied software youll realise this device is at the lead of the mp3 player pack.I recieved one of these little gadgets for christmas and have been completely satisfied with it. The battery seems to hold a charge well and it sounds great on the supplied headphones. It is easy to navigate and with a quick download of the freeware EphPod it has been a pleasure to add and delete mp3s from. The only qualms I have are that you can not create playlists on the iPod, you most import them and (this might sounds a little silly) the carrying case is very poorly designed. Either Way - You arnt wasting your money! On: 2002-12-29
Wow. The ipod is truly a thing of beauty. I must confess to being new to the whole "MP3" gig, so this is not a review written by a technophile know-it-all. Far from the case, up until getting this baby for Christmas, I knew virtually nothing about the whole process (and even less about the software, save for a wee bit of dabbling with "Real Jukebox"). As such, I bring no pre-conceived notions to this review. If youre new to the whole thing like I was, this is the review you want to read.MusicMatch software? A pain in the tail to be sure. It took me most of the first night to figure it out (and Im still learning). Though I am far from a fan, it is at least as easy to use as the aforementioned "Real Jukebox". I can tell you that Im transferring tunes with no problems, tagging songs, creating playlists, etc. with relative ease. I think that, being new to all this, I dont really understand some of the features that Im suposed to be furious with. This helps. Overall, MusicMatch gets the job done for me to an acceptable degree (again, it being the only way Ive ever done the job). As for the ipod itself? Yowza, baby. I have the 20GB windows version, and it is an absolute stunner in every way. Its a gorgeous little item, with features that, literally, a beginner can master in mere minutes without ever cracking a manual. I can say this, because it describes my initial attempts perfectly, and Im pretty novice, as youve likely gathered already. This thing sounds like a million bucks. The packaging is like art (I felt bad opening the box, it was put together so nicely!), and all the controls are gasp-inducing. So, if youre new to all this and want to get going in the right direction? ipod is the one -- who knew music could be this awe inspiring? On: 2002-12-28
My last overseas flight (14 hours with a screaming 2 year old sitting right behind me) convinced me that I need to get with the program and get a more portable MP3 player. (I have the early Nomad Jukebox, but dont carry it due to size/weight/battery issues). I had narrowed the field down to the iPod & the Creative Zen when I walked into my local electronics store to see which one I wanted to get.They had an iPod on display and it looked compact and elegant. The Zen was in a locked case, so I asked the guy if I could take a look. He took it out of the box & powered it up. Within about 5 seconds I had made up my mind. Im only 41 years old and I am still on the lowest power reading glasses :), but the Zen display was barely readable -- especially compared to the large, clear iPod display. Apple has always made very crisp monochrome displays and this device is no different. I checked to make sure the power adaptor was 100-240V and 50/60Hz since I plan on using this overseas and then made my purchase. I was a little concerned about my decision due to the complaints about MusicMatch, but I thought I could figure it out. Its not that bad. The ripper seems pretty fast. I found it easier to play with the MP3 tags with the MusicMatch software than with the Creative PlayCenter. Making playlists was fast and fairly intuitive. One of the other reviewers complained that when he synced the iPod, it would re-load everything. That hasnt been my experience. It might *look* like it is reloading everything since it displays your whole music library initially. But, loading 50 albums the first time took about 20-30 minutes. Loading a playlist and then later loading a few more albums I had ripped was much faster. The iPod itself is nifty. I like the touch "wheel". I like loud music, and it is plenty loud -- any more loud and it would be painful. The iPod firmware is pretty zippy too -- much better than my 1st gen Nomad Jukebox. There are a bunch of options for equalization. You can shuffle sounds or albums. The sound quality is good enough for me. And, its lightweight and compact. The only complaint I have is with the included earbud headphones. I dont have especially small ears, but the earbuds were too big for me. Also, Apple is still in love with the "one button doing a bunch of things" UI idea --I had to look at the manual to figure out that to turn it off you hold down the play button for a few seconds...yeah...thats intuitive..NOT. But, really these are minor complaints. Overall, Im quite satisfied and I would recommend the iPod to a friend. In fact, my girlfriend took a look at it, and I think I might be buying another iPod soon :). I did buy an extended warranty...since I read about problems with battery life in other forums. On: 2002-12-27
400 CDs or about 4000 songs on a little machine the size of a deck of cards. The ipod is what they meant when they say technology will make things more conveinent for us in the future. I put all my CDs, about 200 and a bunch of my dads music as well. That took up 8.5GB so I still have about 10GB left! The functional capacity of the 20GB Ipod is 18.5GB.About the whole MusicMatch vs. Xplay vs. Ephpod debate, I downloaded all three. I have been using MM with the new Dell I got, so it made sense for me to keep on using it. I reccommend to future buyers that they give MM a chance and not spend the money on Xplay right away. Yes, xplay isnt free any longer, just the trial version was free a while ago. MM is kind of weird though, sometimes changes you make to the tags in MM wont make it to the songs in your music library. The sound the Ipod produces is great, just as good or better than music from a CD player. I dont like ear-bud style headphones, they sound fine, but I prefer my $90 over the ear Sonys. The Ipod sound just as good with those huge headphone as with the ear-buds. The touch-pad is very cool, a little tricky at first, but you get the hang of it soon enough.  by: Anonymous On: 2002-12-27
Ok...lets face it. This product is so sleek, we could not resist it. As a matter of fact, we bought three! (no joke)Reasons why we dont like this product: 1) For Windows it uses Music Match Jukebox (This product is a whole other story...come on, Apple, you can do better) 2) Just touch it...your fingerprints are all over it. 3) Not very user friendly. 4) It will frustrate you to the max (we know how you get when something doesnt work after the ninth time) 5) Its white! (What were they thinking?) 6) Very sensitive and scratches easily. 7) The case provided cannot makes no sense. You cannot opperate the unit with it! 8) The earphones are uncomfortable The best optional accessory: - iSkins. (We ordered two of them and they are great. As a matter of fact, I like them more than the iPod itself. You can get them in any color from Orange to Lite Lime. Check it out if you decide to get one. We got them from AppleLinks...)  by: Anonymous On: 2002-12-27
Ipod may not be the best value (Nomad Zen would probably win that battle), but it is the best player overall. Sound, user interface, ease of downloading (with the proper application) are all awesome. I am by no means a computer expert, but by using the forums at ipodlounge and media jukebox, I have an ipod that is working flawessly with little effort on my part. Some hopefully useful suggestions:Use EAC/LAME to rip and encode. Its free, and is the best ripper/encoder combo available. You can easily download it and set it up by going to Chrismyden.com, scroll down to "The Quintessentil Guide to Creating High Quality MP3s" and click on "read article". I bought an IOflex fire wire card with both USB 2 and firewire connections. It uses an empty floppy slot in my puter, so it comes out the front of my computer. Very convienent, works great. Use Media jukebox or Media Center 9 (same company, but Media center also allows for video and picture file management)for your file management. Download the ipod plugin for synching. Its faster and much easier to use than mmjb. You can create all sorts of playlists extremely easily--and smartlists, where all you do is enter a paramter (like all your music rated with a five for example) and presto--you have a playlist. Synching is a breeze with the ipod plugin. You can also use MJ to rip/encode, burn and label cds, manage picture files. You can trial it for free; it costs 30 to 40 dollars depending on which version you buy. Two wonderful resources for the ipod are the websites "Ipodlounge" and the "Media Jukebox" forums (look specifically for the ipod topics in the media jukebox forums). Any question you have has probably already been answered there; if not, post your question and you will get very good help by the forum regulars. If I can get the ipod to work easily and well, anyone can! On: 2002-12-26
I received the 20 gig Windows Ipod for Xmas (from myself) and I love it. A couple weeks prior, I bought a Rio 350S, which I liked, but was severely lacking in capabilities(no playlists, only 128 meg of ram). Upon getting the Ipod, I bought Xplay software, and ripped 30+ cds to my computers HD and then uploaded them quickly to my ipod. People cant believe how much music I have on my MP3 player, in addition to a gig or 2 of data files. Simply amazing.There was a guy writing several reviews (yes, it was the same dolt over and over) saying the Ipod skipped and that Apple acknowledged that the Ipod skips and isnt intended for jogging. Hes full of it. When I went to the Apple store where I bought the Ipod, I asked them if this were true and they laughed, and then picked up an ipod that was playing through external speakers and started shaking it like crazy. Never skipped once. I took mine jogging in the included case and never had a single glitch. Awesome performance. The included earphones (buds) sound and feel exceptional. For the price of the Sonic Rio and a 256 meg memory upgrade, you can get yourself a 5, 10, or 20 gig Ipod. On: 2002-12-24
Go To mysimon.com and search archos studio 20, you will find an mp3 player that costs 150 dollars and has the same storage capacity, you are paying 350 unneccesary dollars to buy this when yuo could be getting one much cheaper, comparison shop, the IPOD is FAR more expensive than most other mp3 players, try the Archos Studio 20, I have one and it is great and I dont wish I had payed 350 dollars more On: 2002-12-13
I recently bought the Nomad Zen, but it wouldnt work on my Mac (beware Mac users - the newest Creative Lab Mp3 players are NOT compatible [I spoke with a tech guy there who said there is no support whatsoever for Mac users with Nomads new machines]). So I sold the Zen player on [website] and put the profits toward the iPod. I really liked the Zens FM wired remote and was devastated to see it go. Until I got the iPod (very easily coverted a "sale" 20 GB PC version into a Mac). Zen what? The iPod is a miracle machine. Now if Apple will just make an FM remote - at [$$] a pop, the company would make millions! On: 2002-12-12
I own the Mac version, so my rating is based on that experience. But I found one of the PC reviews interesting. It said:>Downloading songs can be lengthy and battery intensive so the battery may only last for an hour or two while downloading via a non-powered FireWire card and so you will have to recharge before downloading to the iPod again.< You can download 4000 songs in about 20 minutes or so. What is this "hours" problem? Sounds like a really bad firewire card problem. On: 2002-12-11
I brought it today, from best buy. And i have previously put all my mp3 in one folder(i have around 11GB of them) and its takes just 11 minutes to load them into Ipod...personally i dont care about the title display that much, but most of them displayed the correct titile of the songs...i like the wheel style very easy to use and the back light is great too...i dont know much aobut hooking it up with Microsoft outlook or anything like that, but as a mp3 player this is a good one, and for those who have problem with it....you just need to learn how to use it becuase i didnt even read the instruction book.....just pop into the installation CD let it install plug my computer with IPOD...done...and just so you know im a chinese user it also display chinese character correctly....GREAT PRODUCT... On: 2002-12-06
As other reviewers have pointed out, the defect with your purchase comes not with the hardware, but with the attached software. The small gripes, cant jog, shiny case gets fingerprints on it etc, are just that, small. They go to prove what an excellent machine the IPOD actually is. However, its hard to see any excuse for the bundling of Music Match software. There are so many alternatives that actually work that you have to believe that Apple must own a large percentage of Music Match in the first place. I have crossed over to XPlay and though not as simple as it pretends to be, it does have the benefit of working. Music Match is faster, but it will eat at your patience very quickly. Better to follow the path to Xplay and others. The only other downside I can think of is of both Apples and Xplays reluctance to provide live Tech Support. You can end up going around in circles on Web Sites and Help menus trying to find answers that humans could give you in moments. If Apple would only provide an address consumers could write to for changes, there would be no doubt that Music Match would be history. Come on, for [...]we need EASE of use. On: 2002-12-06
I own an HP Pavilion, and for the past three years I was getting along okay with a Rio mp3 player that I got at Circuit City. When the iPods first came out, I thought they looked stylish but obviously they werent made for Windows. But then the Windows iPod came out, it got great reviews in all the PC mags, and lets face it -- my Rio was getting pretty old. So I made the jump. All I have to say is, the iPod is amazing! From the pictures, you think its the size of a clunky walkman, but it is literally the size of a pack of cards, or a pack of cigarettes. The thing is tiny! Easily fits in a back pocket or clipped onto a belt when youre at the gym. The firewire connection makes importing songs very quick (compared to USB), and also charges the battery automatically. Very easy to use, way better than the other mp3 units I looked at, and literally gigabytes of space. Since my CD collection isnt super huge, I was able to fill up my iPod and still have space left over to transport files to and from work. I gotta say, if Apples computers are as fun to use as this thing, I may just have to switch to Mac next time around.  by: Anonymous On: 2002-12-05
Ever notice how Mac users are always raving about how fabulaous the latest new mac products are and how PC users are always saying how much they hate their machines?The fact is that Apple should never have made a PC version. Ive used both Mac and PC versions and use Macs and PCs daily. As ever the mac product is more powerful and more user friendly. itunes is a fabulous piece of software, musicmatch is not great - and nothing to do with Apple. Case proven. If you must use a PC get a Mac OS iPod and use Xplay for the PC - nowhere near the simpicity of ipod and itunes, but you get to use win media player and dual mac.pc compatability for your ipod. Just be brave and ditch the PC once and for all.  by: Anonymous On: 2002-11-28
I love the product, I hate the product. 90% of the worlds installed base of Wintel PCs, and about half of Apples installed base work with USB, if they have any high-speed serial connection at all. This unit will not work with USB, it requires Firewire. All the jabberwocky aside, it would have cost 25 cents more to add the capability. Speaking of quirky marketing, it took them how long to figure out to offer PC interface software?.... Its not that big of a draw. It is not even worth installing Firewire on my PC, because it already has USB II. I would however, buy an iPod if you made it work with USB. On: 2002-11-28
When I first plugged it in to my Windows PC, it just worked. It was incredible. Then it stopped working. Apple tech support said my firewire card was bad (even though my Sony handycam worked with it), so I replaced it. I then plugged in the iPod and it did not work again, the iPod just kept saying "do not disconnect" forever, well after sync was complete. When I finally disconnected, I could not get the iPod menus to even work. Im still dealing with Apple tech support to try to resolve this....  by: Anonymous On: 2002-11-26
I recently bought the ipod (win). I initially had trouble using the firewire card on my laptop but I have heard that there is sometimes difficulty with built in firewire cards on laptops. I am still not sure if this was the case with my laptop. I have since then installed a firewire card on my desktop computer which works fine. The supplied software is lacking in many respects. I ditched it all together and am now using Xplay. I have taken the ipod running and to the gym and have not experienced a single skip yet. The ipod is by far the best on the market. On: 2002-11-22
I purchased a Creative Jukebox III in June, 2002. I have had nothing but trouble with it. It crashes the Creative Playcenter software which came with the jukebox everytime I connect it to my Dell 8200 computer with Windows XP. Ive sent it in and got it back with absolute no improvement. I have spent hours and hours of unloading software, reloading software, downloading new drivers, new firmware, new software, reformatting the Jukebox and other things recommended by Creatives support.Then I bought the Ipod 20 gig for Windows. I love it. I have it almost full. I prefer using the Musicmatch Jukebox software over Creatives. Just be sure to use the version 7.1 which comes on CD with the Ipod and do not download a newer version. Musicmatch does not support the Jukebox III. On: 2002-11-14
Ipod Rocks. Simply So.Apple did a wonderful job on this product from packaging to design..everything is flawless. I use my PC Ipod everyday. The bundled Musicmatch software is buggy but I recommend Ephpod, its free too. I love my Ipod so much, and I own the Nomad 3 too!!! There is no comparison, the Ipod is much better designed. On: 2002-11-01
Im a gadget junkie, but this is the first MP3 player that Ive owned. I decided it was worth waiting for Apple to come out with a version that is Windows-compatible rather that purchase a similar, but inferior, product from one of Apples competitors. Also, I wanted to make sure that the battery life would be sufficient to make the trip to the the West Coast and back with a reasonable expectation that the battery life would be long enough to make it 8-10 hours.I have not been disappointed and am really glad that I waited to buy the iPod. Currently, I have loaded about 150 of my CDs onto the iPod, and this translates to 2,650 songs at the best recording setting. I still have about 35% of the available storage space available, so the estimate of 4,000 songs is spot on target. Aside from the well-documented headaches associated with the MusicMatch software, this thing is simply terrific. By the way, I highly recommend that you check out the great line of iPod cases, particularly the new ones for the 20GB model, at vajacases.com. I came across vajas PDA cases here in New York City, and theyre simply the best that Ive found in the aftermarket. Ditto for the cases for the iPod.  by: Anonymous On: 2002-11-01
Who would have ever thought an MP3 player could be such a life-changing device? But, when you can pack 20GB of sound into the palm of your hand, and take it with you anywhere, the possibilities are limitless.I bought my first iPod when the 5GB model came out over a year ago. It kept me company on the four-hour drives (one-way) that I frequently had to make for a few weeks. That alone was worth the cost of the iPod, considering the drive was in an area where there are no radio stations. Since then, I have upgraded to the 20GB model, and bought my wife a 10GB iPod. She loves hers, and the independence it gives her to have her music available in the car, while she exercises, in the shower, etc. My 20GB comes with me everywhere. I work in law enforcement and drive around all day in a service area covering several hundred square miles. I have "myPod" (as our three year-old son calls it) loaded with not only all my favorite music (about 3800 songs), but also radio programs I like to listen to, downloaded from the internet. I also happen to be a fan of Old Time Radio shows, and have been able to listen to hundreds of old shows while driving around on duty. The iPod has allowed me to enjoy songs I forgot I had, listen to current radio shows that my schedule doesnt allow me to hear live, and to enjoy my collection of old radio shows. I honestly cant think of a better "gadget" to have. Its not just a gadget, it is a truly revolutionary device. I read a story online of a man who digitized his elderly fathers record collection, loaded it all onto an iPod, and gave it to his dad...letting his dad once again enjoy the music from hundreds of old records, with no need to shuffle through the LPs, dust them off, put on the phonograph, etc. Instead, the iPod gave this gentleman the freedom to enjoy all those memories again. Indeed, the iPod is about more than just music. it is about FREEDOM. It is about YOUR LIFE. On: 2002-10-29
The data from Apple to accompany the iPod was very brief, and little emphasis was put on the necessity of using the MusicMatch version that came with the device. Having overcome that and now using the correct version the iPod is performing very well and transfer of songs to and from it is simple and easy plus extremely quick with the Firewire connection. I currently have about 2.9Gb of used space and about 750 songs on it - so the capacity is there. The downside: 1. Instructions on what to expect on the iPod screen when connected to the PC would have helped. 2. There is a drain on the battery and constant recharge is needed. On a timed run down from full to 1/4 a straight replay lasted 6 hours, with the volume set to 50%. Thats good but not realisable in practice as, when not in use, it will loose some power on internal mechanisms such as the clock and calendar. 3. The battery indicates fully charged when connected to one of my PCs when in fact it is not charging. On the other PC it charges and shows the correct animation on the small icon. This mus be the Firewire card, however the full indication must be an error with iPod. I am using S/W Version 1.2 and believe versions 1.2.1 or 1.2.2 are available but do not know what these correct yet, I will investigate. In summary; I am extremely pleased with the device as it does exactly what I wanted from such a machine. The above criticisms are minor in comaprison with the good side.  by: Anonymous On: 2002-10-29
It is a great gadget, incredibly practical to bring your music everywhere. If you want to bring it jogging, forget it. It freezes each and every time and youll end up just carrying it along. Get something else. At Apple, they say it wasnt built to be used as an excercise companion. On: 2002-10-25
Hi, quick note: 1) XPlay software (3rd party) works perfectly, buy it, dont even think about installing MusicMatch 2) I have run for >1 hr. straight w/o the iPod skipping once. I did hold it in my hand, perhaps in a pocket/on the body passes too much shock on to the unit. Worked fine for me, though. On: 2002-10-24
...Instead, take the disk that comes with it and put it away. Never, ever install it. Instead go do a search for Epdpod. Download and install that. Its basically everything MusicMatch was supposed to be but wasnt. Pretty much every problem you will have with MusicMatch does not exist with this software. Even better, its free. Repeat, do not ever install MusicMatch, install Ephpod. Ephpod and iPod, a wonderful match. On: 2002-10-19
This is the second purchase of an MP3 for me. My first is the Rio Riot after 6 months they finally seem to have their act together after firmware & other updates. Still I dont trust the unit as I dont have the time for a unit the cant be recognized at times. Very frustrating. Admidantly, I havent had this problem for several months. Ohter than this downfall I like the Riot. I t is in my opinion the most aggresively priced MP3 that works as advertised. I believe the kinks have been worked out wit the Rio Riot. Its just too big to carry around comfortably. Enter the Windows Ipod. It too has major problems. the Musicmatch software is definitely a challenge. Even the tech people at MM dont know how to fix the inherent problems. I too had no problems loading the software on the laptop. but when it came to my desktop it took me two days to figure out what was going on. I was on my own as the MM techis were useless. "Oh, well have an update sometime to fix these problems.The problems was that for some reason that MM would not load the complete files needed to run the hardware. I looked at Windows Explorer and found out what files needed to be added to the desktop and transferred them with a USB storage unit. Voila the software worked as it was suppose to. I did a little jury rigging and put the icon that is suppose to be on the task bar by transfderring to the desktop . When I haveto use the Ipod I just doubleclick the desktop icon and it appears on the taskbar. What amazes me is that MM is of no help to their customers on this important matter. If Apple wants to charge a premium for their product without getting a bad name for themselves with the Windows crowd which is an untapped major income stream for them they shoud get to work on this pronto. I almost bought an Apple notebook. But after, this experience in arrogance I dont care to buy their products and will stick with Windows. I was really opened minded to give Apple a try. No More!! They blew it. [...] On: 2002-10-17
IVE HAD MY IPOD FOR 1 WEEK AND I LOVE IT. IT IS SO EASY TO USE (MOST ELECTRONICS ARE TO CONFUSING) JUST ONE, TWO, THREE. I HIGHLY RECOMMEND THE IPOD TO PEOPLE WHO WANT A PRODUCT THAT IS COOL, HIGH TECH AND SIMPLE TO USE. PS: I AGREE THE MUSICMATCH SOFTWARE IS NOT PERFECT, BUT OVERALL NOT BAD  by: Anonymous On: 2002-10-17
Just a little background... Ive owned a couple other MP3 players before this one. One being a hard drive unit (nomad) and the other was a smaller solid-state type from creative (cant remember the name). Both were really bad from a number of standpoints, but I wont go into that.Anyway, Ive got to say in Apples defense, I dont find the price excessive. Apple went out of their way and appear to have selected\\built in some very nice quality "user interface" features. This isnt a cheap plastic molded device that cost apple $40 to make. Being in electronic design, I can tell ya the LCD screen is top notch...I would guess they pay quite a bit for that alone. EVERYTHING else follows suit. So although its not cheap in comparison to other "similar" products, you DO get what you pay for in hardware and software. I will agree with everyone that musicmatch isnt great. In fact, I went ahead and invested in 3rd party software which I REALLY like. IMO, its worth it! Also, to those that are not satisfied with the "load time" between songs, especially when your trying to play cross\\beat mixed tracks, I suggest you buy or download some freeware that takes the multiple tracks that you want and makes ONE MP3 file. Problem solved. My ONE single complaint about this is the lack of an FM receiver and or voice recorder. This is the reason for the one missing star. Should have been included...its cheap to build-in and wouldnt affect the power\\size at all. If you want the best and can part with the money, this is DEFFINATLY the one you want for now. On: 2002-10-17
I think the 20 gb iPod is so superbly designed and integrated with the Mac OS 10.2 operating system it is as revolutionary as the original Walkman. I have over 700 songs, 2000 digital photos, all my contacts, calendars for my wife and two kids and a backup of my system folder on my iPod...with about 8gb of room to spare. It is so easy and simple to use it blows me away. Everything about it is so well designed and thought out!!Buy one...youll never regret it! On: 2002-10-15
Ive had my 20GB Ipod for over a month and I have to say that I love it. Ive put all my music on it and brought it with me wherever I go-my car (with a CD-to-cassette adpater) or home stereo (with a 3.5mm to AC adapter). I like it so much that I feel like I need two of them so I dont have to move it from my car to my home stereo (or vice versa). The device is nicely designed and is very easy to use. One complaint I have is the Musicmatch program. Im sure Im not the only who has complained about the Musicmatch program. First of all, it took me awhile to install it. Then, it crashed several times. If you do get the program working, youll discover many bugs with the program. The songs/artists will be repeated 2-3 times even if on the computer, it indicated that there was only one song. On-line support was not very helpful either. I believe that Apple should really use another software with the Ipod. On: 2002-10-10
Trust Me-MusicMatch can ruin ones iPod experience (so many glitches, I will not even try to list them). ... Dont get my review wrong-I like my iPod and use it daily and probably would not buy any other model, but ... I think they need to change a few other things. ...1) Apple needs a separate PC website because PC support online is basically non-existent. 2) No audible.com (audible book service) support for Windows-based users. Additionally, it looks like Apple has an updated Mac iPod Updater (1.2.1 recently came out) but not a corresponding new Windows iPod Updater and the website does not tell you that the update is not compatible with Windows. PC iPods should have the same support and features as Mac-user iPods and it seems like there could be a divergence. 3) "SOUND CHECK" is a volume stabilizing feature on the iPod but it is not compatible with MusicMatch 7.1s "Volume Leveling" and therefore, effectively not compatible with Windows-based iPods. This is a great feature and it is wrong that it is not currently being supported in Windows. 4) Cannot add "Composer" tag (used on the iPod) through MusicMatch and other music management programs. 5) iPods Internal Software. I have suggested many of these changes to Apple: A) Long song, artist, and album names get cut off and some songs have the same name (happens when you have 1000s of songs), which can lead to confusion. There is a screen (I believe browse...albums...all songs) where the songs are not in alphabetical order but in album order but the names of the corresponding albums are not on the screen. Apple should add length (time), album, artist name, genre and track number of a song after the song title when the song title is highlighted for a certain amount of time. I think this could be accomplished by automatic scrolling over to the information when the song is highlighted and the longer the song is highlighted the more information is revealed. This could be especially helpful for songs with the same name, which happens when you have lots of songs. Further, this could alleviate the problem with song titles being too long for the browse screen and this happens a lot with different remixes. Also, there are album titles that are too long for the screen, too (for example, "100 Masterpieces of Classical Music (Vol .1)" vs. "100 Masterpieces of Classical Music (Vol .2)" vs. "... (Vol .3)" and so on) and scrolling over to reveal the full title and artist would be excellent (and if there is more than one artist for an album, it could say "Various Artists") because right now if an album title is too long (and the same with artist name), there is no way to see the full title on the iPod even in the "Now Playing" screen (it only scrolls to reveal the full song name). B) Add day of the week to the clock. C) Songs that have no album title (missing tag) should be put under a "Miscellaneous" or "No Album Title" when browsing "Artists...Albums". Since these songs are not included in the album listings, they will not play if you were to play from the album screen or when shuffling by albums. D) Apple should add scan or intro that plays the first 10 seconds or so of songs (and you should be able to do this randomly and within artists, composers, genres, albums, and playlists) until you hit a button and then it will play that song and will resume the scan after the song. This is extremely nice when you have thousands of songs on your iPod and dont want to sit there and hunt for the song. E) Playlists. Currently, you have to download playlists (not only song order but the actual songs so if you already have the songs in the playlist on your iPod, you will have duplicate songs) from your computer. Therefore, you should be able to create playlists on the fly from the files that are already on the iPod. More importantly and at least, I would like to be able to create a queue list (even just one queue list at a time would be fine) so I can choose a song to play and then choose the next song to play and the next and so on and being able to save it as a playlist would be a great bonus. F) Add .wma file support. G) The iPod places the group "Lo Fidelity Allstars" in the "F" section (rather than "L") like it does for the titles that begin with "The" and the same happens with titles that start with "De"). This should not happen in English menus. H) Add support for second artists and song comments tags. 7) FireWire Issues. As a PC user (especially laptop users and 4-pin FireWire card users), you may have to buy a new FireWire card and an AC adapter if you want to supply power to the iPod while connected to your computer because many PC FireWire cards do not supply power to the peripherals. There is not a separate power source on the iPod other than its FireWire port (which is can be connected to the FireWire card OR to the AC Adapter but not both). Downloading songs can be lengthy and battery intensive so the battery may only last for an hour or two while downloading via a non-powered FireWire card and so you will have to recharge before downloading to the iPod again. On: 2002-10-08
I thought I was buying the answer to all of the portable players problems and further more, a beautiful work of art. Boy was I wrong. First off, the unit has NO moving parts. So can someone explain how after having it for less than week it has crashed on me three times, when I jog with it. Not only does it freeze and it is unaccesible no matter what, but I have to let the battery be used up(10 hours) and then fully charge it again(4 hours) before it starts working again. The Musicmatch software reminds me of DOS software from the late eighties. There is so much great music software out there. I dont think it would hurt the narcissistic people at MAC who developed this software to look around and see that things can be much simpler and easier. And last the device is impressively beautiful, until you touch it and you can see fingerprints all over it. Not only that but the carrying case bastardizes any grace and sleekness the device has. Ends up looking like a big bulky cassette player.Oh and I almost forgot all of this for the price of [$$$]. Give me a break. On: 2002-10-03
I have had my iPod for Windows for about 2 weeks now and I must say I am impressed. The unit is sleek, intuitive, lightweight, and I have had NO problems using it when jogging. In fact, its so unnoticeable that Im afraid I might lose it one day. The web based support is (so far) very helpful (I couldnt get the remote to work at first, so I went on line and quickly learned that you really need to push the connection in FIRMLY in order to get it to click and then it works fine). On the down side, I agree with most other people that MusicMatch is a joke. I wish I could figure out why MusicMatch was picked over a host of alternatives. It is just plain awful. After playing around with it by trial and error (the instructions were most unhelpful), I was finally lucky enough to come upon ephpod and lo and behold, I can now use the iPod as it was meant to be used. Also, and this is key, you simply must download Exact Audio Copy and the LAME mp3 encoder for the most reliable music transfers possible. This is not free advertising! I sincerely think this (free) software is indispensible. I have now transferred both popular and classical music and the quality is superb. Do yourself a favor and forego the MusicMatch program. Youll save yourself alot of headaches! Also, although the ear buds are OK for popular music, I wouldnt recommend them for classical music. But otherwise, this was money well spent. Im thinking of getting a second one when I fill up my 20 gigs, which wont be long from now!To address some complaints I have read at this website: When you chose the "hold" key, a little lock appears in the window to let you know that you cannot make any changes in settings. As for fingerprints, they wipe off easily with a soft cloth. The remote is small so it is possible to accidently fast forward to the next song unintentionally, but who wants a cumbersome remote? You adjust to how it must be handled quite easily. The leather carrying case is great and I feel that it is well protected when placed inside it. The only downside to this unit is the MusicMatch program. Hopefully Apple will change this soon.  by: Anonymous On: 2002-09-28
Here some issues that I have encountered after three days of use of Windows iPOD 20Gb version:1. Cant just drop MP3 files on iPOD in Windows File Explorer, have to use the buggy musicmatch software; 2. If you plug in the remote while the iPOD is connected to FireWire, the remote is not going to work after you disconnect FireWire; 3. There is no way to increase/decrease iPOD volume using the remote if nothing is playing (or if playback is paused). You have to start playing something first; 4. No radio; 5. No cross-fading of MP3s; 6. The included game is [very bad]; 7. Shock protection is not working well for me (may be just my unit); 8. The metallic back of iPOD is shiny, fingerprints make the unit look like a piece of garbage; 9. The clip of the remote is too small, clipping to shirt or bag strap is not secure; 10. Pressing buttons on the right side of the remote can "un-clip" the remote if it is clipped to your shirt; 11. Clipping the remote to things is almost not possible without touching the buttons. You have to switch the "hold" switch before, to disable the buttons; 12. There is no indication on the screen of which "hold" switch is engaged; 13. The buggy Musicmatch software is really slow and crashes frequently, but you HAVE TO use it, there is no way around; 14. There is no way to keep playable music files on iPOD only to release 20Gb of computer disk space. 15. There are no updates to any files on the computer and the iPod; if you connect iPod to your computer, MusicMatch will still spend at least half hour to synchronize. 16. Does not play WMA files; 17. No USB connection to computer; 18. ...definitely overpriced. 19. etc, etc, etc... I want to stress that all shortcomings of the new iPod I have seen are born at Apple and its allies, nothing is related to Windows or Microsoft. Conclusion: if it was not for the small size, I would not have bought this iPOD for [less]. This MP3 players features are worse than features of almost any other MP3 player released one or even two years before iPOD...  by: Anonymous On: 2002-09-24
The Apple iPOD is a great device with a couple of severe drawbacks.1) The iPOD device portion of the MusicMatch software is [not good]. Updating my 20g iPOD with about 9g worth of data has taken over 1hr and is necesary each time you make even the slightest change to your library. Fortuanantly I was able to sign up to Beta Test the new XPlay software that supports this unit and it works great. 2) This unit will not work well for anyone hoping to jog or bike etc. with it. My wife and I have been running with it and it basially freezes up 90% of the time. Apple product support told me that there is no fix and confirmed that others have experienced the same issue. The bottom line is dont get an iPOD if you need a unit to run with. ----------------------------------- I returned my unit to Apple and recieved a new one in the mail in about 3 days. Great service... But this new unit locks up when I run as well...  by: Anonymous On: 2002-09-21
At this point I have had my iPod for a week. I went with the 10GB model, but now I think I might go and buy the 20GB model. It is just that good.Pros: The iPod itself is a great product. I have owned three previous MP3 players, inlcuding the a RIO, and a Compaq. I always felt shortchanged, I gave them away or sold them, because I didnt like them. The iPod is what all MP3 players should be like. I had no hitches installing the software, and getting songs loaded. Cant say that for the my previous 3. Something important to me was that other MP3 players dont seem to be able to drown out outside sound sources. The iPod gets loud enough to drown out sound and more. I have nothing bad to say about the iPod itself, it is sleek, small, has tons of space, and the Firewire connection downloads at blazing speed compared to a USB. This is an outstanding product, although pricey, but well worth every penny. Cons: To find something wrong with the iPod youll have to look at the software it comes bundled with. MusicMatch has made a decent attempt at software for the iPod, but it does fall short. It doesnt download the tag information for MP3s correctly. Therefore you will see misspelled artists and repeated names on your iPod screen, even when they dont show that way on the computer. To fix this, I found deleting the tag completely (just editing it doesnt always work), and then re-creating the tag for each song fixes the problem. However, be warned when you delete the tag information for a song, MusicMatch will place it at the top of the list in your Music Library screen, and file it under Miscellaneous. All you have to do is go there and re-create the tag and MusicMatch will place it in its proper place. Also MusicMatch will truncate band and song names for no apparent reason. Fixing this isnt too bad for one song, but since the iPods can carry thousands of songs, this is a real problem. I must say though, that MusicMatch does allow you to edit and re-create tag information for multiple files at once. So this helps a little when editing entire albums. But the software developers at MusicMatch have let the public down by letting this one slide through. Dont you guys test your software before you put it on the shelf? How could you guys have missed that? (I develop software by the way). There are other bugs in MusicMatch, but I wont go into them here. The one described above is the real annoying one. MusicMatch would be well advised to take care of this soon. On: 2002-09-18
The iPod is an experience from the moment you open the well thought out packaging. Ive had the 20gig iPod for about 3 weeks and its great. My entire cd collection is on it with plenty of room to spare. The controls are intuitive. I have used it for a hard drive once or twice and there is nothing special to get it to work. Have not got to the other extras yet. My main issue is with the battery. It appears to loose its charge while its turned off. I admit this could be user error since I havent gotten around to reading the instructions. Charge time is quick and I can listen to it all day without recharging. It says 10 hour battery life, but I think Ive gone beyond that several times. I can recommend it without qualms. On: 2002-09-17
Do I recommend to iPod, despite the price? The answer is a loud Yes. This product is wonderful. Holds more music then you may ever need. The interface is intuitive and easy to use. If youre the type that needs to read instructions before even attempting to figure things out, well guess what, even you can use this product. The sound quality is great; the size is petite and easy to put anywhere, whether its your pants pocket or your shirt pocket. The carrying case may seem skimpy but it actually does a good job of protecting the iPod. The case is similar to the hard plastic cases for cell phones where you slide the iPod out to make any adjustments but the case stays strapped to your belt. The remote is great to, again intuitive in use and after only a use or two youll have no problem hitting those buttons without looking. When it comes to listening to all those songs on the iPod you have many search options such as search by song, album, and singer. Add all the playlists you want to make listening to what you want even easier. If I have any complaint, it is the shiny chrome surface which is perfect for fingerprints and smudges but after a day or so of use, you will get use to it and no longer notice. Now to get the music to your iPod you have to have a firewire port. Many computers dont come standard with this so you may have to invest about $35 to get a firewire card. Trust me, make the investment. All those people that complain about not having USB support do not know what they are talking about. The reason you want the firewall card is simple - speed. There is more then a 10x difference in the amount of information a firewire card can transmit versus a USB card. For example, lets say you have 10 Gigabytes of songs to transfer. With USB, you are talking about 8-10 hours to transfer all that information. With firewire you are talking about an hour tops. Time saved alone makes the $35 investment worthwhile. So you have this wonderful piece of Apple hardware but what about the Windows software - MusicMatch? Well, it stinks. That is putting it mildly. To add songs to your play list you first have to add songs to the MusicMatch library, no big deal there, but no instructions on how to do it either. So you have your songs in the library and you want to change them so after you have the iPod hooked up you click "Sync" and after thirty or so minutes you have 1000 plus songs on your iPod. So where are the problems? Well after you fire your iPod up you notice some strange things like the same artist listed five times or the same album showing three times. Looking carefully you will notice the difference is only a character or two so Pink would be listed Pink, Pin, and Pi. So you think, aw man, my iPod is defective, but if you check out your MusicMatch library you will notice that it lists the singer the same way. So you correct those entries using the "Tag" option. But guess what, when you look at the album titles, artists, song titles and genre you notice that so many of them have errors, usually the last character missing from each field. Suddenly you dont have to fix dozen or so titles but quite literally your entire library of 1000 plus songs times four fields, using the tag option. On top of that, there is no guarantee that MusicMatch will transfer those changes to your iPod. The fix according to MusicMatch is to add a space at the end of every entry, and this works but again to have to do this to 1000+ songs for four different fields is a time-consuming proposition. Supposedly a fix will be out for this problem but considering what a basic thing it is to read a text field and duplicate that information there is simply no excuse for it. Also, another problem is the syncing. By syncing the iPod you would think that meant I added a new album to my collection and after hooking my iPod to the computer, just that album will be added. Nope, MusicMatch deletes your entire library from the iPod and re-adds it, in the process adding the new album. Also, before even doing this you have to tell the library to add this album. It does not automatically add it even though that album is in the same directory that the library is compiled from. A final problem is there is a feature that allows volume leveling so that all the songs have the same volume when played. Sounds like a cool feature till you realize that for MusicMatch to make the changes to level the volume it actually alters the file on your computer then transfers it. So you cant revert back to the way it previously was and also as a bonus, all that information about album, song title, genre and artist are now gone and the only way you can change them is to use MusicMatchs tag ability because the Windows property section no longer contains those fields. So to sum up, iPod wonderful mp3 player, quit simply the best on the market. MusicMatch, a joke of software that cannot do something as simple as read text fields properly. My recommendation? By Windows iPod, marvel at it. Take that iPod disc that comes with it and toss it back in the box. Instead, use a search engine to find program called ephpod. It is a free program that makes transferring music to the iPod a pleasure. It actually reads the tags right and when it syncs low and behold, the program only adds the new stuff without removing the songs on the iPod and adding them again. On top of that, it supports calender, contacts, Audible functions that MusicMatch doesnt. Basically, it is everything that MusicMatch should have been but isnt. Did I mention it is free? Remember, do NOT use the iPod disc that comes with, because MusicMatch will drive you crazy, instead get ephpod and enjoy the fantastic MP3 player that is the iPod. On: 2002-09-16
Do I recommend to iPod, despite the price? The answer is a loud Yes. This product is wonderful. Holds more music then you may ever need. The interface is intuitive and easy to use. If your the type that needs to read instructions before even attempting to figure things out, well guess what, even you can use this product. The sound quality is great, the size is petite and easy to put anywhere, whether its your pants pocket or your shirt pocket. The carrying case may seem skimpy but it actually does a good job of protecting the iPod. The case is similar to the hard plastic cases for cell phones where you slide the iPod out to make any adjustments but the case stays strapped to your belt. The remote is great to, again intuitive in use and after only a use or two youll have no problem hitting those buttons without looking. When it comes to listening to all those songs on the iPod you have many search options such as search by song, album, and singer. Add all the playlists you want to make listening to what you want even easier. If I have any complaint, it is the shiny chrome surface which is perfect for fingerprints and smudges but after a day or so of use, you will get use to it and no longer notice. So you have this wonderful piece of Apple hardware but what about the Windows software - MusicMatch? Well, it stinks. That is putting it mildly. To add songs to your play list you first have to add songs to the MusicMatch library, no big deal there, but no instructions on how to do it either. So you have your songs in the library and you want to change them so after you have the iPod hooked up you click "Sync" and after thirty or so minutes you have 1000 plus songs on your iPod. So where are the problems? Well after you fire your iPod up you notice some strange things like the same artist listed five times or the same album showing three times. Looking carefully you will notice the difference is only a character or two so Pink would be listed Pink, Pin, and Pi. So you think, aw man, my iPod is defective, but if you check out your MusicMatch library you will notice that it lists the singer the same way. So you correct those entries using the "Tag" option. But guess what, when you look at the album titles, artists, song titles and genre you notice that so many of them have errors, usually the last character missing from each field. Suddenly you dont have to fix dozen or so titles but quite literally your entire library of 1000 plus songs times four fields, using the tag option. On top of that, there is no guarantee that MusicMatch will transfer those changes to your iPod. The fix according to MusicMatch is to add a space at the end of every entry, and this works but again to have to do this to 1000+ songs for four different fields is a time-consuming propostion. Supposedly a fix will be out for this problem but considering what a basic thing it is to read a text field and duplicate that information there is simply no excuse for it. Also, another problem is that the syncing. By syncing the iPod you would think that meant I added a new album to my collection and after hooking my iPod to the computer, just that album will be added. Nope, MusicMatch deletes your entire library from the iPod and re-adds it, in the process adding the new album. Also, before even doing this you have to tell the library to add this album. It does not automatically add it even though that album is in the same directory that the library is compiled from. A final problem is there is a feature that allows to to do volume leveling so that all the songs have the same volume when played. Sounds like a cool feature till you realize that for MusicMatch to make the changes to level the volume it actually alters the file on your computer then transfers it. So you cant revert back to the way it previously was and also as a bonus, all that information about album, song title, genre and artist are now gone and the only way you can change them is to use MusicMatchs tag ability because the Windows property section no longer contains those fields. So to sum up, iPod wonderful mp3 player, quit simply the best on the market. MusicMatch, a joke of software that cannot do something as simple as read text fields properly. My current recommendation then is to wait till the fixes are added in a new version of MusicMatch or buy the Apple iPod and XPlay software so that it can run on Windows.(Doing this by the way provides you the option to jump platforms from Windows to Apple and back, something to think about) Personally, I am going to return my Windows iPod and try the XPlay method and see what happens.
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