Multi-Tech Systems MVP410 100Mbps VOIP Gateway
By: Multi-Tech Systems Average Rating: 1.0 Total Reviews: 1
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 On: 2006-03-24
I got 2 of those devices few months ago and im still have problem with configuration.
There is a problem with drop the channels after the users hang up the calls , the Channel still opened and the users are not able to use . You have to disconnect the channels manually, and that makes really hard job as you dont know whos is connected on this channel or not .
There are few options on the configuration software to force drop the channel but seems not working .
Another bad Point is the User Manual , very incomplete and if is the first time youre installing this product , Good Luke for you! the manual wont help you .
The Multitech tech. Support service as well, is one of the worse I ever seen, and Im not sure if that really works or not as I tried many times be in touch with then to help me solve my problem , but even in UK or America, I could not talk with anyone .I was waiting 17 min on hold waiting for someone in America without any success .
Was really big mistake to purchase this device , I really should go for a Cisco , or another more professional company .
I would not recommend this device.
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