HP Photosmart 635xi ( Q2225A#ABA )
By: Hewlett-Packard Average Rating: 2.0 Total Reviews: 1
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by: Anonymous On: 2005-05-12
Heres my review for HP Photosmart 635: I got this camera about half a year ago, and it worked quite well. However, unless you use full optical zoom, the edges of the photos are bent outwards. This camera also eats batteries much faster than my Kodak DX6340 did. I had a problem with the software that came with my camera so I have to use the Kodak Easyshera software instead. Also, this camera records audio videos, but you can only hear the audio on the computer.
Through all this, this camera is still good if you can get a good price.
BUT MY MAIN PROBLEM IS THIS: HP doesnt offer good warrenty service. When after I had this camera for about half a year, it stopped working, still in warrenty. I went onto HP LiveChat support online and since the people there are from India, it was hard to communicate with them, even online. After confusion and a long wait (about two weeks), they finally sent me a camera that was broken which they "fixed into perfect working condition" after saying that they would send me a new one. This camera was still broken when I got it, and they later told me that they only send refurbished ones. I told them this camera was also broken, but they couldnt send me another replacement until they recieved the first broken camera. Even after that and my continued contacting them, they kept on saying "I am sorry. You will get the confermation e-mail shortly." They never sent it and I waited two months without a working camera. Finally, the camera they sent me started working, even though it still doesnt look as good as new.
HP couldnt help but leave me without a working camera for so long even though I was under warrenty.
One last complaint: When I first got the camera, it was missing the lens cap which it should have included according to the box it came in.
IN CONCLUSION:
If you want a decient camera for cheap and dont plan to use it too much, and if you dont care if HP wont replace it if it breaks down, this camera is a o.k. buy (if you dont mind all the other things I mentioned above also). But I dont plan on buying electronics from HP again. P.S. The Olympus C765 looks like a good camera but its more expensive.
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