GO VIDEO DVD Recorder + VCR VR3930
By: Go Video Average Rating: 2.0 Total Reviews: 10
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 On: 2007-09-06
I had this dvd recorder now for about 3 yrs i think & i never had a problem yet as far as recording anyhting. That is recording dvd to vhs & vhs to dvd it works well actually great. Any movie that i burn from my computer the dvd player always plays it. When useing the dvd recorder especially when its vhs to dvd you must finalize it in order to get the disc to play in any other dvd player. As far as the options that i use from this dvd recoreder it has it works awesome & im completely happy with this product. The only reason i didnt give 5 stars cause i haven use every option yet. When i 1st got it i call customer service they were great they showed me the 1 touch quick operation as far as recording & i never had a problem since then
 On: 2007-04-20
I purchased this item a couple of years ago. Worked great out of the box. Today I went to record a dvd. It no longer works. I called the customer service number for "White Glove" service as noted on the unit. Number has been disconnected. I went to the website and looked through their FAQ - no answer to my problem. I clicked on their email address - it came back undeliverable. I clicked on "Contact Us" and all that was there was an address. So, do not look for any type of customer support or service when purchasing any GoVideo product.
 On: 2007-04-08
Recorder will now not reconize any disc-even ones it recorded. Sent e-mail to customer service listed on their web site. It was returned as a non valid address. Called 1-800 number listed on thier web page. No longer in service. It worked fine for awhile-bought at Radio Shack. Radio Shack has no answers and no support from what might be a dead or should be company. Rated Company one star because there was no option for minus stars
On: 2006-12-15
I tried copying home videos from my Sharp Digital Viewcam. The GoVideo DVD recorder + VCR wont eject my DVD & none of the options from the DVD recorder + VCR or my television will work since I began the copying process! The front panel display reads "Write File" & the T.V. displays "Recording file information. Please wait a moment." Well, that moment has been 1 week now! I called technical support 4 times & emailed them with NO RESPONSE! They use the term "White Glove Customer Care." Maybe they use their "white gloves" to @#$!#@$ their customers! Looks like Ive been ripped off!!
On: 2006-10-17
I bought this unit about a year ago and have gotten about 4 DVDs recorded. Even those dont play sometimes. This machine will give you messages that, "this video is copy protected and cannot be duplicated", even though it may be a VHS tape that I recorded from my video camera 30 minutes prior. The "copy protected" seems to be a favorite excuse for not working. It also indicates everything is working fine; shows the titles, etc., but then gives a message when you attempt to replay that nothing is on the DVD, or it needs to be finalized, or some other reason, however, nothing you do regarding finalization or any other remedies make a difference. Save your money, time, and frustration. Wish there was a zero minus catagory for this useless component. My sister-in-law bought the same unit and has exactly the same problems. Also forget tech support.
 On: 2006-06-13
My GO VIDEO DVD/VCR Recorder has worked fine, with only a few minor issues. Recently it stopped recognizing DVD+R discs, but worked fine with DVD-R discs. I bought a DVD HEAD CLEANER for less than $10 (available everywhere for as little as $3+ship or as much as $20). Now it works great for all discs again. When I FINALIZE DISCS so that I can play them on other DVD players, if I play it on my widescreen 32" LCD HDTV, I see faint lines that look like a giant fingerprint. I havent tried this after I cleaned the head, so it might be better now. This isnt the highest quality equipment in the world but its one of the best that I have ever owned.
 On: 2006-01-09
DVD Recorder Sometimes Records DVDs and sometimes Does Not.The Day we received the New DVD Recorder January 6,2006 the DVD Recorder had problems.The blank DVDs they gave did not work.The DVD Recorder kept giving the message unknown disc or disc error or wrong disc.We have some blank DVDs and tried various kinds and some work while others do not.It does not really matter what kind of blank DVD we used some work and some do not.The customer service did not answer any questions when sent email.Have Recorded some DVDs and when the DVD Recorder does work it does make Great DVDs when it works.Out of 5 blank about 1 is able to be used and Recorded.That is not good that only one worked and 4 did not though maybe it is the blank DVDs that is the problem and not the DVD Recorder since it does work sometimes.Do not know how long the DVD Recorder will work though may have to buy a new DVD Recorder though not from this company.This is the 2nd DVD Recorder we have.The 1st DVD Recorder we have was from Broksonic and it worked for a year and then began having problems that is when we got this one and this one is having almost the same problems.May have to buy a 3Rd DVD Recorder next month if this DVD Recorder keeps having problems.
On: 2005-09-25
Purchased a new GoVideo DVD Recorder + VCR model VR3930. The instructions for set-up were very confusing and it took many tries before setup was accomplished. While attempting to record off our Sony CamCord,the unit would tape for a certain length of time then would stop completely. Called their service dept and received no help solving problem. When recording DVDs off another DVD Player the 3930 would not play the DVD at times. Some DVDs it would play, others wouldnt. All the DVDs would play on our bedroom DVD player. (Which is not a GOVideo machine)
The machine is not very reliable at all. Sometimes it will do what it is designed to do, other times it will not. Customer Service is not very helpful, and lets you know if your outside the 90 day warranty period, the machine is your responsibility. After dealing with this company, I definitely would not buy ANY product from them.
On: 2005-09-24
Although I purchased a different unit, the GoVideo 8440 Portable DVD Player, it played exactly 6 movies before dying. GoVideo replaced it with a refurbished model, which arrived in non-working condition. I received a THIRD replacement unit (new)from GoVideo, which failed within minutes out of the box. Please note that I have since discovered that GoVideo Inc. is NOT a member of the Better Business Bureau of Central/Northern Arizona and has MULTIPLE complaints against the company. Purchase at your own risk!!
On: 2005-09-23
Although I purchased a different unit, the GoVideo 8440 Portable DVD Player, it played exactly 6 movies before dying. GoVideo replaced it with a refurbished model, which arrived in non-working condition. I received a THIRD replacement unit (new)from GoVideo, which failed within minutes out of the box. Please note that I have since discovered that GoVideo Inc. is NOT a member of the Better Business Bureau of Central/Northern Arizona and has MULTIPLE complaints against the company. Purchase at your own risk!!
On: 2005-05-13
I purchased a GoVideo DVD Recorder +VCR a mere seven months ago, and it worked fine for a while, but then the DVD drive simply died. I tried calling the so-called "help line" but was put on hold for over 45 minutes. I finally gave up and wrote an e-mail, but I received only FAQ answers in return (none of which addressed my problem). I finally decided to cut my losses and junk the machine. If you buy this piece of junk, dont expect it to last, and when it breaks, dont expect any support. Save your money and get a better product.
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