Samsung HLR4677W 46-Inch HD-Ready Widescreen DLP TV
By: Samsung Average Rating: 3.0 Total Reviews: 2
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 On: 2007-03-30
Consumers should be aware of serious design flaws which exist in Samsung DLP televisions. Cooling fans and color wheels are highly susceptible to failing. (As a non-techniocal person I should have no idea what these parts are, but alas, I bought a Samsung DLP) Expect these to fail within 1-2 years. Expect to pay approx $400 to replace the color wheel and $200 to replace the colling fan. That is, if your service technician can find them in stock anywhere. These parts are commonly in a national backorder because of the very high failure rates.
You should also expect the lamp to fail sooner than advertized. Many people need to purchase a new lamp between 1-2 years, and some more often than that. The lamp costs approx $150-$250 depending on your model, but you should be able to replace it yourself without too much difficulty. This cost will be in addition to replacement costs for the color wheel and colling fan. Please remember that these maintenance costs are recurring, and you will have to fix them again in another 1-2 years.
While I was very satisfied with the quality and performance of my DLP, my color wheel failed very early. I called tech support to report a grinding noise, and was told to "turn it off", wait 15 minutes, and turn it back on like this would fix the problem. After doing this for a while, the color wheel finally failed, actually shattered! Now I am out of warranty, and Samsung wants nothing to do with me. I have even tried ordering the part myself from two different online vendors, and they are both backordered indefinitely! It has been 6 weeks and they have no estimate for when this part will be available. Samsung cannot even give me an estimate when the supply of replacement parts is expected to meet demand. I have had my TV for 18 months, and apparently there is a national epidemic of them breaking at the same time!
I have a 42" Samsung Plasma which is a beautiful set along with a 26" CRT. Both are wonderful products, but Samsung is selling DLP LEMONS and will not stand behind them. DLP is a great bargain up front, but a maintenance NIGHTMARE! You will pay in the long run, and by the long run I mean every 2 years. If you still want to purchase a DLP television, PLEASE BUY THE EXTENDED WARRANTY! IT WILL SAVE YOU A TON, BUT YOU WILL STILL HAVE TO WAIT FOR THE CIRCUIT CITY TECH TO FIND PARTS WHICH MAY TAKE MONTHS!
I expect Samsung to abandon their design flaw riddled DLP sector, and focus on their beautiful plasma line. Expect DLP prices to drop even further, but please...LOOK BEFORE YOU LEAP!
On: 2005-11-01
about a TV that quits working after 22 hours. Well, for one, I would be hesitant to buy another Samsung product. This may be the finest TV since sliced bread, but it would be hard to prove by me. In addition, their so-called Customer Service Center is ill-named. All they do is serve as a middle-man for the third party repair center. Apparently Samsung has no quality control standards for these centers as it is a mystery to Samsung when the repair center will contact a customer and how long it will take to make a repair. I have been waiting over 4 days for a call back. A TV that doesnt work, cant be returned, and no one knows when it will be repaired.
 On: 2005-08-10
Excellent picture in both high and standard definition formats. Also best tuner that I have seen, I get hi-def broadcasts from over 70 miles away. This is with an outside over the air antenna, prior to this tv, I was using satellite reciever with over the air tuner and could not get any broadcasts over 50 miles away.
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