Samsung HLR6768W 67 Inch Table Top DLP
By: Samsung Average Rating: 2.5 Total Reviews: 8
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 On: 2008-05-29
So far I`ve put approximately 7000 hours on it with no problems. The picture is unbelievable. One of my friends got rid of his 2 year old plasma set and purchased one. My tv is still under the original 2 year warranty that I got from the distributor. I do plan on extending that.
 On: 2007-12-29
When it works the picture quality is outstanding but the sound quality is poor for a tv that cost $3500 when purchased. My tv developed a dark bar on the left side of the screen after 15 months (out of warranty). It turns out that this is a known issue these tvs and well documented in several online forums. It seems there is some glue that secures small mirrors in the unit that fails causing the mirrors to move. This causes the "shadow" issue along the sides of the screen. It is clearly a design flaw but Samsung will not acknowledge it. The result is a very expensive repair. I do not recommend this TV and personally will never buy anything Samsung again because of the way I was treated by thier customer service.
On: 2007-12-13
We purchased our Samsung DLP 3 years ago. After two years the DLP lamp failed and it cost $200.00 to replace. After replacing it, and being told that they ususally last three years... the new one failed after 8 months. The lamp manufacturer stated that if it was a malfunction with the lamp it would have failed within the first 60 days and that it was a malfunction in the TV. After paying over $3,000 for a television, you would think that it would last longer than three years.
All attempts at getting through to Samsung have resulted in being disconnected. Im going to keep trying but that class action law suit is sounding better and better.
On: 2007-05-11
I bought a Samsung DLP TV 4 years ago. The first lamp lasted 2 years and I replaced it myself ($200). That lamp failed after 1.5 years so I called Warrantech about my extended warranty. My argument is that there is someting wrong with the TV causing premature lamp failure. They reluctantly sent J&K electronics (Houston) to fix my TV. All they did was replace the lamp and wanted me to pay. I did not. That lamp failed after a month and a half. Anyone besides me starting to think there is something wrong with my TV. J&K Electronics came again and took my TV back to the shop. They are holding it hostage because Warrantech has never paid them anything.
The lesson you can learn from my experience (so you dont learn it the hard way) is this: Do NOT buy a DLP, in the end they are more expensive than LCD or Plasma. Also, the extended warranty wont help because the lamp is not covered and neither is anything else that causes lamp failure. Also, DO NOT buy an extended warrany from Warrantech. They will not help you. I have contacted the TX Attorney Generals office to get assistance.
AVOID SAMSUNG DLP, WARRANTECH AND J&K ELECTRONICS LIKE THE PLAGUE THAT THEY ARE.
On: 2007-03-30
Consumers should be aware of serious design flaws which exist in Samsung DLP televisions. Cooling fans and color wheels are highly susceptible to failing. (As a non-techniocal person I should have no idea what these parts are, but alas, I bought a Samsung DLP) Expect these to fail within 1-2 years. Expect to pay approx $400 to replace the color wheel and $200 to replace the colling fan. That is, if your service technician can find them in stock anywhere. These parts are commonly in a national backorder because of the very high failure rates.
You should also expect the lamp to fail sooner than advertized. Many people need to purchase a new lamp between 1-2 years, and some more often than that. The lamp costs approx $150-$250 depending on your model, but you should be able to replace it yourself without too much difficulty. This cost will be in addition to replacement costs for the color wheel and colling fan. Please remember that these maintenance costs are recurring, and you will have to fix them again in another 1-2 years.
While I was very satisfied with the quality and performance of my DLP, my color wheel failed very early. I called tech support to report a grinding noise, and was told to "turn it off", wait 15 minutes, and turn it back on like this would fix the problem. After doing this for a while, the color wheel finally failed, actually shattered! Now I am out of warranty, and Samsung wants nothing to do with me. I have even tried ordering the part myself from two different online vendors, and they are both backordered indefinitely! It has been 6 weeks and they have no estimate for when this part will be available. Samsung cannot even give me an estimate when the supply of replacement parts is expected to meet demand. I have had my TV for 18 months, and apparently there is a national epidemic of them breaking at the same time!
I have a 42" Samsung Plasma which is a beautiful set along with a 26" CRT. Both are wonderful products, but Samsung is selling DLP LEMONS and will not stand behind them. DLP is a great bargain up front, but a maintenance NIGHTMARE! You will pay in the long run, and by the long run I mean every 2 years. If you still want to purchase a DLP television, PLEASE BUY THE EXTENDED WARRANTY! IT WILL SAVE YOU A TON, BUT YOU WILL STILL HAVE TO WAIT FOR THE CIRCUIT CITY TECH TO FIND PARTS WHICH MAY TAKE MONTHS!
I expect Samsung to abandon their design flaw riddled DLP sector, and focus on their beautiful plasma line. Expect DLP prices to drop even further, but please...LOOK BEFORE YOU LEAP!
On: 2006-04-08
I could not be happier. Delivery was faster than I expected.
The unit was in excellent condition. Delivery procedures were explained very clearly and politely, both over the phone and in
writing via e-mail. Rob at One Call was wonderfully helpful.
Overall, a terrific experience. Thank you.
On: 2006-04-07
I could not be happier. Delivery was faster than I expected.
The unit was in excellent condition. Delivery procedures were explained very clearly and politely, both over the phone and in
writing via e-mail. Rob at One Call was wonderfully helpful.
Overall, a terrific experience. Thank you.
On: 2006-03-19
I have the 61" Samsung DLP. Im a gamer (Xbox 360) so the LCD projection TV was not for me. LCDs tend to have blurry imaging during high on-screen action.
This DLP is awesome. Most info I read online referred to a "rainbow" effect as a DLP drawback. If youre getting a Generation 3 or later DLP from Samsung (actually Texas Instruments) then you dont experience the rainbow effect.
My 61" is only 780P and is absolutely beautiful - this model is 1080P which is true HD so Im sure its even better.
One note - after much reading about both DLPs and LCDs I wouldnt buy either type of TV without the additional 3 year warranty. I dont normally buy extended warranties but I did with this TV. Ive read in many reports that the bulbs go out about every 3 years (with normal use) so the additional 3 year warranty (total of 4 years) will be about the same cost as your first bulb replacement.
I was torn between choosing this model and the Sony LCD. Im very satisfied with my decision. DLP has brighter brights and darker darks than the LCD models.
On: 2006-02-26
I enjoyed my Samsung HLP6163W 61 inch DLP television until it failed fourteen months after purchase and two months after expiration of the Samsung warranty. The "light engine" failed. Repair, with labor and tax is approximately $1900-- nearly half of the original purchase price of the television. Take the time to review internet forums on Samsung DLP televisions. This type of failure appears to be very common.
I have contacted Samsung corporation about warranty extension and repair. They refuse to even consider my request, despite the fact that many people on Samsung DLP internet forums feel Samsung knew during the manufacturing of this product it would experience early extensive failure. There is even talk of class action lawsuits. Hey, it is two months out of warranty, so tough luck, customers.
I now am in possession of high priced inoperable junk. My next television? A Sony!
 On: 2005-12-27
IF YOU WANT TO WATCH SPORTS OR ANYTHING WITHOUT SOUND THIS TV IS THE ONE FOR YOU! THERE ARE BIG LIP SYNC PROBLEMS. IF YOU WANT TO CONFIRM THIS SEARCH FOR LIP SYNC & SAMSUNG AND YOU WILL MEET MANY OTHER POOR CONSUMERS THAT HAVE THE SAME ISSUES. I WISH I HAD DONE THIS BEFORE I PURCHASED.
On: 2005-12-26
IF YOU WANT TO WATCH SPORTS OR ANYTHING WITHOUT SOUND THIS TV IS THE ONE FOR YOU! THERE ARE BIG LIP SYNC PROBLEMS. IF YOU WANT TO CONFIRM THIS SEARCH FOR LIP SYNC & SAMSUNG AND YOU WILL MEET MANY OTHER POOR CONSUMERS THAT HAVE THE SAME ISSUES. I WISH I HAD DONE THIS BEFORE I PURCHASED.
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