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Mitsubishi WD-52528 - 52" rear projection TV ( LCD ) - widescreen - 720p - HDTV
By: Mitsubishi       Average Rating: 1.5     Total Reviews: 2
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WD-52528 off to poor start     On: 2006-03-21

After 4 months the bulb blew. Mitsubishi did send out a prompt replacement under warranty, but this raised reliability issues on a $300 plus part that is supposed to last years. Had intermittent problems with TV locking up and not responding. Then after switching from HDTV antenna to cable or DVD the screen would get green pixels flickering. Had to unplug set to clear it up. Went out to service and after two weeks it just got back. Service was vague about what was wrong and only said that they had to reset some settings. Hopefully this will work. Set does have a great picture and many features. As with most new TVs the set up is a little confusing.
Tuner lockup and poor Customer Service response     On: 2006-02-25

Brought home set and tuner locked up over channed 99 using local wow cable. Called Mitsubishi customer service and all they could say was contact local service, which could not get out for 2 weeks. Had another set delivered, same model same problem. Spent hours on phone with customer service (Mitsubishi)all they could say was there was a tuner problem. Determined that the most recent software was installed. Mitsubishi Senior agent would not even have courtesy to return calls. Took the set back and bought another brand.Consider another model due to lack of customer service.

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