Plantronics M22 Amplifier
By: Plantronics Average Rating: 4.0 Total Reviews: 4
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 On: 2008-05-12
I recently spent quite a bit of money on a new Plantronics amplifier headset system. This system was a newer model with lots of dials and the fun red firefly light when one is on the phone. The new unit also had a non coiled cable for ease of use. In theory the new model looked great but in practice I did not like it. I eventually went back to the model pictured on this page. Nothing like the original.
The M series from Plantronics is an excellent, simple and effective office tool. The unit literally connects to any phone that uses a handset. The unit is crisp, clear and plenty loud without power amplification. I also have been very impressed with the headset options for this device.
Pro:
- Cheap compared to other options.
- Quick mute option.
- Easy numbered volume control.
- Few parts, very reliable.
- Small and light.
Negatives:
- Few features. It is what it is.
- Doesnt come with a place to hang the headset.
A great device that was marketed by other companies under there name such as Avaya. I recommend with no reservations.
On: 2008-03-28
This product works great. Its easy to connect, and easy to use. The volume control is a big help when a caller is faint. You can also adjust the outgoing volume easily.
It has one significant flaw--it goes through batteries so quickly that its not worth using this device unless you use a power adapter with it, which I now do.
 On: 2007-04-21
I purchased the amplifier M22 with the compatible plantronics 261N headset (must be their brand, or else you wont be able to plug it in to the amplifier).
At first, I could not use it since it was not compatible with my phone system. You need to be able to unplug the handset from your phone, and it cannot be wireless and the number pad cannot be in the handset.
So, I bought a new phone. But the amplifier was not compatible with the new phone, and even when I adjusted the settings, I could not get a clear dial tone.
I tried to reach technical support and when I told them that even though I adjsted the settings, I still could not get a clear dialtone... well, they hung up on me! So, I researched online and finally found a web page that said that if you adjust the settings and still cannot get clear sound, then your phone is not compatible.
Today I exchanged the second phone and bought a third phone that FINALY was able to give me a cear dial tone, but I still hear a lot of static on the line and even at maximum volume the sound does not sound louder than the regular phone volume without the amplifer. But I am able to regulate the volume of my voice through the phone, so that helps.
I just could not believe that the amplifier does NOT come with a power adapter. It has already been an inconvenience for me. Today was the first time that I use the headset (despite the static) and on my first phone call the head set began making a beeping sound that alerted me to change the batteries! ON THE FIRST CALL!! (I installed the batteries when I purchased the amplifier a week ago, but the amplifier was unplugged and stored away while I tried to find a compatbile phone).
So, it looks like tonight I wont be able to work AGAIN. Tomorrow I will get new batteries, and try to find a power adapter that will go with the amplifier, and buy a fourth phone that hopefully will be compatible with the amplifier AND give me a clear line!
I just dont know what to do! Apparently, it is just a matter of trial and error... It would be great if they made a list of phones that give the best sound with their product.
Im an interpreter, my voice is my business, and I need an amplifier that will allow me to raise the headset volume so that I can hear my clients clearly. Since we make conference calls to offices in several different states at the same time, our voice volume goes down as it passes through the several different phone systems. So I ordered the amplifier hoping to hear my clients better and be able to raise my voice level through the amplifier and not have to shout into the microphone.
The product information made it seem like a great system, and I wont give up on it just yet!
I just recommend that customers order the power adapter along with the amplifier, get the headset that THEY recommend, and then be prepared to find a compatible phone. Yours might work, but I have not had good luck... yet... will try again with a new phone on Monday.
On: 2007-04-04
The amplifier and its linking binural headphones provide a loud clear sound that allow me to type telephone interviews as I conduct them. It is something Ive been looking for for a couple years.
My only problem has been contacting the company for the optional plug-in cord so that I dont have to use batteries all the time.
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