hozt
Products Services Reviews
Contact Us Email
top_blue_orange

RCA DRC628 Portable DVD with 8.5-Inch Widescreen
By: Thomson       Average Rating: 2.0     Total Reviews: 2
More Information

Poor customer support     On: 2008-02-19

I purchased this product in December 2007, it worked OK for a couple weeks, then developed problems where it would not turn off nor work properly. Even taking the battery off would not completely "reset" it. Exchanging it for new one was not an option as Amazon no longer carried the unit. I decided to send it to the Thomson Exchange Center for a replacement unit as outlined in the warranty information. I sent in on Dec 27 and to date have heard nothing back from them. I sent a letter on Feb 7 and again not reply so far. There is no phone number listed for warranty help. Very dissapointed in RCA product.
Nice look but short on playtime using battery!     On: 2007-08-30

I was very dissappointed in the battery. It plays fine but has a short life. I needed to recharge before a complete DVD was completely shown.

Works good on wall adapter but dissappointing if you bought this for portability.

The package says 2.5 to 3.0 hours but I only got about 1, if that!

Otherwise a nice little set, compact, easy to use and sound was good, you can adjust contrast and light.

Wonder if a batter can be purchased that guarantees more time?

TotalBike | TakenDomains | aDogThing | TotalCamping | SoccerUp | Xbox 360 News and Podcast
Copyright © 1997-2008 hoZt.com All Rights Reserved